Icy Reno Waterproofing

Our basement is being finished and our contractor noticed some wet spots and staining in the foundation. He recommended we get someone in to look at it. Igor was a recommendation from our contractor, however, I contacted about 9 other companies to compare prices. Igor was available within a couple of days to give a quote which was great. The others were about 2-3 weeks before sending someone out. After calling 9 companies only 6 returned my call and/or answered their phone. Only 4 of those companies were willing to provide a quote. Only 3 provided a quote after an onsite visit. Apparently, it's a busy year for them. Igor got us a price the same day. Price was on par with the others, however, his customer service was better than everyone else. He answered his emails and texts fast and always answered his phone if needed. He walked me through the entire process including all the materials he would use. His crew was great. Our property wasn't damaged more than what we expected with this kind of job as all work was done by hand. His crew offered to put back our garden back together, but we wanted to do that ourselves. All in all a great experience and would highly recommend Igor and Icy Reno for any future waterproofing needs!