Would not recommend to my worst enemy
Please be aware that Vinyl-Tek Shutters subs out work to The Blind and Shutter Outlet. Where do I begin? The salesman, Dave (from Vinyl-Tek) damaged my hardwood floors during initial quote and constantly gave me false updates (i.e telling me the blinds were ready to be installed but were delayed due to lack of installer availability - this turned out to be completely UNTRUE as the installer confirmed they did not even begin production yet).
The installer (also) Dave (from The Blind and Shutter Outlet) took wrong measurements which resulted in needing to have the blinds "remade". There were 3 no-shows for installation appointments (my husband took these days off from work and we did not receive any type of heads up about cancellation/rescheduling).
All the negative reviews are true. This company is a nightmare to deal with (rude "customer service", never picking up/returning calls, etc). I was told the blinds would be manufactured and installed within 2-3 weeks.... this was 12 weeks ago. I highly regret going with this company. Their prices are the cheapest for a reason. It's not worth the time/hassle.
- Approximate cost of services:
- $2,700.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?