We had Fortress replace a window and door previously, and were so pleased we decided to hire them for the big job of replacing the rest of our windows with vinyl windows in our 3 story house. As before, Steve Mercer was prompt and had great suggestions, especially for an awkwardly sized large window that looks beautiful now, as does everything. Steve McCue came to measure and head up the team, and everything was done cleanly, promptly, pleasantly, and with an excellent product. Installation is key, and over several jobs, I notice they always take the time & care to do it right. Price is midrange. We had single hung and awning windows installed, as well as a side-slider where no other would work. I had previously had a window done by a more expensive company and was not anywhere as happy with service or product. Steve and Steve are a terrific team and they set the bar for their employees. I am really looking forward to our new kitchen doors, which they will be installing next.