I recently purchased a house with a metal roof and the home inspector recommended that I have the roof looked into by a roofing company as he noticed some things from the attic that I should be concerned about. I brought in the roofing company that I normally worked and they indicated that the fasteners (specifically the gaskets) are failing. Once I purchased the house, I interviewed a few roofing company. Crucial roofing is one of only 3 companies that recommended to me that I should only replace the fasteners (no need to replace the entire roof). Greg said that my 26 year old metal roof has a lot of life left on it and that a section of my roof (torched on) is still good for a few more years. No point in replacing the roof at this time. The other roofing companies were way off by recommending that I replace the entire roof now. After receiving quotes from the 3 companies, I went with Crucial Roofing. One of the reason is that, Greg was responsive to my questions prior to the work being done. Unlike the other two companies whom I had to call a few times to get an answer. He also managed to address my concern about my wooden fascia board by having his metal sheet take care of it (covering them with metal). Now there's no need for me to paint them every other year and it looks great. Greg and his team re-fastened my roof in one day (done by mid afternoon and they started around 8 am). He and his team took the time to clean any debris near where the water drains to my downspout. I asked him to clean the metal caps as well as my skylight and Greg did so without hesitation. Greg also noticed and took a picture of a broken tile roof that has clearly shifted off of my neighbours roof. Needless to say my neighbour was very appreciative and hopefully will call Crucial for the repair. Overall I'm quite happy with the work that was completed by Crucial roofing. I think Greg and his team value a long term relationship with each of their customers they deal with by being sincere up front, perform quality work and provide them at a fair price. Crucial roofing is now my "go to" roofing company.
- Company Response
Thanks Greg. That's about how it went down and you're right in that I intend to have long term relationships with all my clients. I'm also glad we were able to address some airflow improvements by cutting a ridge vent along the peak. Hopefully you feel the benefits of that over this summer. Cheers! Greg