Air leaders inc, did a great job on the install of a new furnace and AC for us.
They were on time, clean, and efficient.
When the installed AC unit was making a loud noise, Dan came in to check it out. After an attempt to reduce the noise by adding on a special blanket didn't work, Dan contacted York and got a replacement unit for us.
We got that AC unit replaced and it no longer makes the loud noise.
Some downfalls were that we had to first spend 50$ on the blanket, that didn't work. And then again 85$ dollars to get the new AC shipped.
We would have been a lot happier had the original unit worked properly the first time and we didn't have to spend additional 135$ on top of an already pricey job, but having said that, Dan and his team we're professional and handled the problem appropriately.
Also the team installing the units used a piece of a 2x2 stone from our backyard without asking, and put it under the AC. It ended up being ok with us since we didn't really need it, but I wish they would have just asked us first
Overall we were very happy with the service we received. Dan was very pleasant to work with! Always answered phone calls, was very professional and helpful and handled any problems well.
The price was fair, job completed quickly and they handled all the paper work and registration.
- Approximate cost of services:
- $6,000.00
- Company Response
Thank you very much for your business and taking the time to write us this great review. We take all your feedback seriously and share it with our team members for training. We also spent more time and money on your project than we had anticipated but we undrestand that some bumps on the road are inevitable but our focus is always on the end result and our customers' satisfaction. I'm glad that it all worked out well for you and your family.