This agency continues to send untrained people to our house to clean. Many have caused damage as they did not know how to clean appliances etc. Two days ago they said we were getting team 3 with Natasha and Michela. Instead yesterday we got Michela (who is not a lead) with two new refugee employees I was told. One of them did not speak any English and neither seemed to know much about cleaning. The cleaning was very fast and not thorough, but ok. They spent 2 hours and it cost over #300.
The stove was cleaned and the whole stainless steel top of the gas stove was covered with new scratches created yesterday. Today I got a call from the owner saying the cleaner took a "before" picture that had the same scratches. This is impossible, but obviously they circle the wagons and do not take responsibility for any damage they cause. Avoid this agency.
- Approximate cost of services:
- $313.00