Coast Mountain Roof Ltd.

Waterproofing
#3- 7228 Winston Street Burnaby BC V5A 2G9
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Waterproofing
Coast Mountain Roof Ltd.
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Reviews by rating (past 12 months)

Reviews for Coast Mountain Roof Ltd.

Average customer rating:
9.7 10 (80 reviews)

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Linda Beaulieu from North Vancouver
Linda Beaulieu from North Vancouver
1 review North Vancouver, BC
10/10

roof replaced

We had our roof replaced by Brad and his team three years ago. When I came home the other day, the gentlemen were cleaning our roof and gutters. I realised I needed to write a letter.

Right from the start of the process, Brad was professional and charming to work with. He provided me with the infornation necessary to make an informed decision. I did my homework
and found they were very competitive and had an excellent reputation so I decided to hire Coast Mountain Roof Ltd.

I could not have been happier with my decision. They did an exceptionlal job. It started with Brads professionalism and extended to the dedictaded, hard working,very pleasant and most of all, reliable team that showed up to my home everyday until the project was complete. And as the cherry on top, the project was completed exactly within the time line agreed upon and the debris was promptly removed. I do not hesitate at all in recommending Coast Mou rain Roof Ltd.

Approximate cost of services:
$12,000.00
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Company Response

Linda thank you so much for the generous review. Its always with great pleasure that a client from years past is still happy with the ongoing performance of our installation and a testament to both parties ability to have consistently positive long term relationships. As you live in a heavily treed area please dont forget to sign up with our office for an annual maintenance program moving forward!!
Thanks again and we look very forward to serving you in the future
Brad

Linda & Larry from North Vancouver
Linda & Larry from North Vancouver
1 review North Vancouver, BC
10/10

Roof

Coast Mountain Roof was excellent from start to finish. Kurt was our estimator and answered our initial inquiries promptly, clearly explained the products and process, and kept us in the loop as we waited for a good weather window in January. Our low-slope roof had two layers of roofing to be removed before insulation and torch-on could be applied--the crew were fast and careful, cleaned up well, protected all areas, were personable and hard-working. They also worked a Saturday to be sure we were water-tight before the rains returned. We had our two skylights and the gutters replaced as part of the job too. Every part of the job included good communication and co-ordination, and we are now enjoying being leak-free!

Approximate cost of services:
$20,000.00
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Company Response

Larry your kind words are greatly appreciated. I am very happy to hear your satisfaction with all of the aspects of our teams work especially given the existing roof configuration and subsequent installation! Dealing with open timber ceilings and Torch-on installation often presents some rare issues which we clearly tackled in the best way possible!
Thanks again and we look forward to seeing you for your round of free maintenance in Nov/Dec 2015.
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

darrell ross from North Vancouver
darrell ross from North Vancouver
1 review North Vancouver, BC
10/10

Membrane over concrete foundation, as underlay for stamped concrete job

Our Strata Council found Coast Mtn Roof to be fair with pricing ,have expertise in their trade,met job deadline and deliver quality work. We were able to develop a trusting relationship with Brad & his crew,and will continue to use C.M.R. for future projects.

Approximate cost of services:
$2,500.00
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Company Response

Darrell,
Thank you so much for the confidence in using our firm for your strata developments foundation waterproofing needs. It was an interesting project and I am very happy that we were able to get the water ingress issue dealt with at a fair cost to the ownership. We look very forward to continuing our relationship with yourself and the strata corp well into the future.
Thank you!
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

Sue Rumble from North Vancouver
Sue Rumble from North Vancouver
1 review North Vancouver, BC
10/10

Roof maintenance

Brad's team were prompt, professional and pleasant. They attended to what needed doing, cleaned up afterwards and took the time to explain what they'd done. I wouldn't hesitate to recommend them.

Approximate cost of services:
$0.00
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Company Response

Sue,
Thank you so much for the great testimonial. It was a pleasure to be able to extend the life of your roof membrane through extensive maintenance. Please keep us in mind in the future!
Best regards,
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

Sunbury Fencing
Sunbury Fencing
1 review Delta, BC
10/10

Cedar Roofing

Brad and his team did great work for us. As a Cedar retailer, it is important to look our best. Brad consulted with us about options, made great recommendations, and his team completed an outstanding job on our building. Would recommend Brad and his team to our clients as well as other businesses out there.

Approximate cost of services:
$15,000.00
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Company Response

Tony,
It is wonderful to have such a shining review from a reputable firm like Sunbury Cedar. The kind words are greatly appreciated and the feeling is reciprocated. We look forward to continuing to build our relationship both with Sunbury and yourself.
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

chandra moffet from Victoria
chandra moffet from Victoria
1 review Vancouver, BC
10/10

roof and gutter cleaning

work was perfect, workmen polite and professional, clean up done with no damage to my lawn. Owner, Brad Gordon, was very low key in his approach, no pressure to hurry my decision. A great job, would use again and highly recommend.

Approximate cost of services:
$28,000.00
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Company Response

Chandra,
It is very flattering to have a great review after almost 3 years has elapsed since your roof was completed. For me as a company owner, it speaks volumes about our service not only before and during,, but after the sale as well. Now that you have signed up for an annual maintenance program you can definitely rest assured there will be no gutter back ups or roof issues to deal with in the future.
You have made a positive step in protecting your investment!
Thanks again and we look forward to continuing to build our relationship
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

Kyle Ulinder from Burnaby
Kyle Ulinder from Burnaby
1 review Burnaby, BC
10/10

Leaking Chimney

We hired Brad and Coast Mountain Roof after yet another leak in our Chimney (3rd time) - I was extremely impressed with Brad responsiveness and the crew that came to the house. Brad's crew, was polite, removed their shoes and explained the issue clearly. They we're able to patch the problem immediately and subsequently permanently fix it!

I will use Brad and Coast Mountain Roof again.

Approximate cost of services:
$750.00
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Company Response

Kyle,
It what a pleasure to deal with clients that are open to options and understanding. Great working with you and getting your issue looked after. We look very forward to continuing our relationship into the future.
Thank you for your patronage and best regards
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

M K from Burnaby
M K from Burnaby
1 review Burnaby, BC
10/10

Residential Re-Roof

Faced with the dilemma of what roofing contractor to select to replace my aging roof I invited several companies to quote on the job. Some were well recognized brand names, others were independents and some were the friend of a friend type scenarios. At the same time I did a large amount of research online regarding selecting a roofing contractor and the implications associated with each type of vendor.

At the end of the day it seemed that the best route to take was to get a reputable firm that was likely to do a good job initially and to be around long enough to address any warranty related concerns should they ever arise.

Eventually I wound up choosing Coast Mountain Roof due to their reputation, long standing business and professionalism throughout the process.

From the very beginning of my interactions with Coast Mountain Roof it was apparent that they were both professional and were committed to a customer service ethic. Kurt - the CMR contact - came to my home, performed a detailed inspection and returned a couple days later with a fully written up quote itemizing the various options and work required. No pushiness, no hard sell tactics just a genuinely nice guy trying to earn my business.

Once the details and price had been established and a date had been set we anxiously awaited the replacement of our now slightly leaking roof. A phone call to Kurt was all it took and the CMR crew came to our rescue and covered the leaky region of the roof with a tarp.. absolutely free. It was a great first "moment of truth" which not only reduced our stress but reinforced my hope that we had made a good decision selecting Coast Mountain Roof.

On the day of the install Dennis (the site foreman) arrived early and discussed the work to be done. I was amazed at the fact that in certain areas that we probably should have moved some chairs and tables to be out of harms way - his crew immediately got to moving things and protecting them all without a complaint or concern. It was apparent to me that they were definitely not the kind of group that would do the absolute bare minimum but in fact were interested in doing a professional job.

Dennis and team were very friendly and easy to deal with. Any question or concern was immediately addressed and they worked hard! In all sincerity I was truly impressed. My wife and I have talked about it several times since then due to the fact that it's so atypical now to find a group of workers who are so committed to doing a good job.

It was a two day job and at the end of each day the crew worked super diligently to clean up any debris. Considering how hard they worked on my roof during the first day I even suggested they could leave some of the debris on the ground and pick it up the next day after finishing the job but Dennis would not have it and insisted his team clean up completely each day. The guys were crawling under bushes and around every nook and cranny picking up every bit of my old roof. The effort was outstanding and demonstrated the kind of commitment they had to a job well done.

All in all everything went exactly as I had hoped and easily surpassed my expectations. I would not hesitate to recommend Coast Mountain Roof to friends or family and have already done so to a work associate.

It's great to know that you can still get a quality job done and at a fair price if you spend a little time up front doing the necessary research and investigation.

M.

Approximate cost of services:
$7,000.00
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Company Response

Mike,
Thank you so much for the kind and comprehensive write up. It is always with great pleasure that we can work so diligently through the quotation process against several competitors and be successful in the bid at the same time as solving problematic roofing systems for our clients.
Thanks again!
Brad Gordon
President/Senior Estimator
Coast Mountain Roof Ltd

Michael from Vancouver
Michael from Vancouver
2 reviews Vancouver, BC

First Review

10/10

reroof flat roof/skylights

three storey flat roofs are tricky business, but Kurt & Brad's crew handled it professionally site was clean and no flowers where damaged. unknown damaged was quickly corrected with no delay in schedule.Skylites replaced , neighbour bought two also. They said it and did it by the book, very organized . the price was in the ball park. Call Kurt now . I appreciated the quote binder he left on second meeting, he spelled it out ,great

Approximate cost of services:
$7,500.00
1 of 1 people found this review helpful.
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Company Response

Michael first off, thank you kindly for the great review. I dont know if its bad luck but it seems more often than not we only get the difficult projects, but thats where our ticketed, trained employees excel. So glad we could be assistance to you and your property. Please call us in the future for any further roofing requirements
Brad Gordon

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Coast Mountain Roof Ltd.

Welcome to Coast Mountain Roof Ltd. Servicing Greater Vancouver, Fraser Valley and all neighbourhoods in-between for both Commercial and Residential new and re-roofing. We are BBB Accredited with an A+ rating! We also offer quick response repair services and maintenance packages with every roof we sell. Compliant and in good ...
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