They were a team of two gentlemen. They were friendly but I didn't get a professional inspection as I expected. They didn't provide me with the roof photos as their drone memory card was malfunction and they didn't have any spare memory.
Also, they didnt check any appliances.
- Approximate cost of services:
- $500.00
- Company Response
Sorry you were not happy with the inspection. Although the drone didn't have a mini SD card, the other Michael took numerous pictures of your roof with a 65X zoom, being a new build we only put in 1 shingle picture. You have 25 year shingles which rarely blow off. I did offer to do a drone inspection so I am fine with coming back and doing that for you. I will call to set up a time. Checking the appliances is not part of a home inspection as you can see from the Standards of Practice that is attached to the back end of the report, appliances are not typically checked. We don't mind doing a few extra thing but that would be on request. Actually, I did inspect the roof with the Drone , but was unable to take photographs. From it, and I was good with what I saw
The legal responsibility is not with the home inspector, but with the Real Estate Agent that is selling the house as far as checking the appliances go.. Legally, you would have recourse with him never with a home inspector., but as I said I don't mind checking them out when we're there.