Home Pro Exterior Services

Nathan came out to give us an estimate on a Saturday morning, and we agreed to have the work done on the same day and gave a 25% cash deposit. They ended up calling to reschedule the job saying the weather did not look good.
The repairs of the flashing and securing brackets on the eves & cleaning the eves was satisfactory. The problem the miscommunication on repairs to the 2 corners on the eves where we had leaks. We had agreed to pay for the more expensive method of repair which came with an 8 month warranty (using high heat), but the worker repaired it by plastering on some black silicone instead. The worker insisted that his method was the better one which was very confusing to us since we were told by Nathan that only the high heat method would be under warranty and so we agreed to pay the higher amount. At the end, the worker agreed to re-do the repair using high heat, but the way in which the office dealt with this discrepancy is the main reason we will never call these people again or recommend them to anyone. Frankly the guy who called from the office was quite rude and practically accused us of not wanting to pay, which was never the case, we just wanted to have the work reflect what we were paying for.