Rock Bottom Underpinning

This was our first experience underpinning and working on a major reno. Jamie and his crew were fantastic: a realistic quote up front with detailed line items and milestone payments, was easy to figure out a schedule that worked for our contractor, and best of all Jamie's experience helped us uncover additional complexities when we were considering roughing in a laneway suite. He graciously put his crew on standby at our request, mid-way through our project, while we worked out some permit and design kinks. Once we were ready, Rock Bottom came back without delay. We passed inspection, our contractor was pleased with them, and their billing was true to their quote. I would recommend the Rock Bottom team!

Rock Bottom did our underpinning in January. We were highly impressed with their crew, they worked six days a week and were incredibly hard-working. They left the site as neat as possible given they were digging so much dirt out!

Rock Bottom has their own truck to come and take away the bins when they are full which kept things moving very quickly. Another company was underpinning a house on our street and their crews were stalled waiting for the bin to be removed for lengthy periods of time.

We received several quotes and the cost was comparable among all of them. We chose Rock Bottom based on reputation, and because we liked dealing with Jamie.

Both Jamie and Dion were quick to answer questions and very responsive to any concerns. Job was completed on schedule and its hard to remember that we ever had such a short basement!

Only positive things to say about Jamie and the team at Rock Bottom. When we were looking to lower our basement 4+ feet we reached out to a number of contractors. The guys at Rock Bottom were by far the most professional, knowledgeable and quoted a good price. Other contractors didn't even come to the house and then quoted double and wanted to charge extra for things that were already included in Rock Bottom's quote.

They delivered exactly what they said on price and on budget. The team showed up every day on time, were professional, efficient and Jamie was always in communication whenever we had a question or needed his advice. Dion, the owner, came by on the second day as well just to make sure everything was going well and to give us his personal line if we ever needed to talk to him.

Will recommend them to anyone looking for this type of work. Thanks Jamie and team!

At the outset of the project everything moved along very quickly. The guys showed up every day and the messiest part of the work was completed in about 4 weeks. After that, things slowed down substantially, and it took nearly another month to complete the job. We had to reach out for timing on when additional work was to be completed.

The 8 week timeframe was consistent with quotes that we received from other companies. We saw some signs of settling while the work was being done (cracked plaster and a basement door that no longer closes) that we were told wouldnt happen, but did.

Overall, were happy that the work was done, but think there could have been better communication throughout the process.

The Rock Bottom crew is the best in the industry! They are professional, efficient and very respectful of your home and your belongings. Jamie is the face of the firm and an absolute delight to work with. Dion, the owner is equally as pleasant to work with. I have nothing but good things to say about the process from start to finish (same goes for my neighbours). If you are considering doing a project of this size and scale, I suggest you use a reputable group like Rock Bottom. They are the underpinning specialists. Thanks again to all involved for an amazing job. We are thrilled with the end product.

i live in a 100 year old centre hall in Deer Park. my neighbor used Rock Botton to underpin and I saw the end product and decided to do the same. Rock bottom was on budget and on schedule. i put in structurl steel and openedit up, i amextremely happy with the service Rock Bottom provided nd would 100% recommend.

The Rockbottom team are reliable, highly professional, and responsive. Underpinning is a big job and they worked hard to get it done quickly and perfectly.

From the very first consultation Jamie was so knowledgeable. The workmanship was outstanding, I would recommend them anyday. The final result exceeded my expectations (and I’m a very picky customer). No detail left unfinished.

Rock Bottom Underpinning was amazing to work with. They were professional efficient and respectful of both our space, and our family. The project managers were easy to reach, and kept us well informed of the progress and of any issues. The pricing was reasonable, and did not change from the quote. We highly recommend Rock Bottom Underpinning!

Relief! This is what comes to our mind when thinking about how Rockbottom executed the job, a complex 5 to 6 ft underpinning for our house, but also fixed the poor work of a precedent not-recommendable crew, in a smooth, honest and hard at work manners, on schedule, on price.
Our newly bought house had shifted and we knew right away an underpinning is necessary before the big reno..
We made the mistake to trust a company recommended by word of mouth that had no internet presence, ended up with a mess, a large central portion of the basement removed, and a price submission over the roof submitted only once the damage was made and we stopped them. Nightmare !
We then ask submission from companies with proven track records; all commented that the structural work, the nature of the underpinning - 5-6 feet deep underpinning and a toe form - over a poor soil quality and the mistakes made by the previous team made the project quite complex.
Rockbottom was one to take the challenge, they submitted a fair and detailed price, along with a properly redacted contract and a comprehensive schedule.
The communication was excellent – thanks Jamie ! - , the team was 6/7 on the job, the worksite was tidied up every day by the book.
The temporary structures were well made, robust, and we could see that team safety was always taken seriously.
Structural engineer and city inspector were always pleased with their work. Thanks Dion !
The schedule was respected, they had an excellent coordination with the next team for some part of the structural work, and the price was on the point what it was submitted as we signed the contract.
We really felt they went the extra mile for us all along, and will further recommend them to anyone looking for a honest, acknowledgeable, experienced and overall extremely professional company.