Ducky's Drains

Andrew from Ducky's Drains is a star. Excellent consumer service, delivered as promised, charged as promised (much cheaper than anybody else for much better service). We will call him again when needed!

Definitely the most honest, helpful, friendly and affordable tradesmen service we've ever dealt with!
Spoke with 5 different companies requesting the best options and quotes for removing our major grease buildup that was backing up our main sewer line inside our house. They all told me we would need to get pressure jetting done and gave us a rough estimate of around $900 or refused to provide any ballpark quote over the phone at all.

I spoke to Andy over the phone and asked him what they charge for pressure jetting, and explained my situation. He told me that pressure jetting is unnecessarily expensive and usually never usually required for residential properties and even dangerous to perform when it's cold outside.

He quoted me $250 and said he will be happy to come right after his last booked job.

When he came it was a lot bigger of a job than anticipated, and he stayed over 2 hours and cleaned everything thoroughly. Even with this, he kept his original quote as mentioned over the phone! Definitely recommend to anyone and everyone, you won't be disappointed!

Andrew is amazing! He is always Prompt, Reliable, Polite and offers Great AFFORDABLE work! I am a Realtor and I always call him for my own plumbing work and refer him to all of my friends, and Home Sellers and Buyers.

Our sewer main backed up on boxing day. Andy fit us into what was an already busy day. He showed up when he said he would and worked professionally and efficiently to clear the drain. Excellent service for a reasonable price. If your drain backs up you can have confidence that Ducky's is the right call to make.

My main sewer line was overflowing, and so I called Ducky's because I had seen good reviews online. They were quick to get back to me, and I was able to book an appointment quickly. When Andy came over, he found a clay blockage that he thought might be a broken sewer main pipe, and suggested we call the city to see if the break was in their section of pipe. Even though his job was done and paid for, Andy called a couple days later to check in on me, and see how everything had gone. The city had given a different diagnosis than what Andy thought, so he volunteered to come back on his own time to do a video review and make sure nothing was missed. I was very impressed with his follow through, and willingness to make sure that we had all the information needed about the line. He was very knowledgeable and pleasant to work with, and I would definitely use Ducky's again.

After reading the reviews on Homestars I called Ducky's Drains in regards to a clogged sewer line. Andy came out that day and fixed the problem in about an hour. He was personable, professional and honest. A pleasure to deal with and will definitely recommend this company.

We had what I thought was a clogged main sewer line so after reading some reviews I decided to give Ducky's a call. Andy was at my house on time and soon after informed me that it was just a gunked up trap that was causing us grief and not the sewer line. He showed me video of the main line all the way to the city connection and then proceeded to clean out the trap. So for the price of the trap clean out Andy basically threw in a peace of mind inspection.

I highly recommend Ducky's and will be calling them next time I need a plumber.

We had a concern about our drain condition and made a call to Ducky's Drains. Manon set us up quickly for a service call and Andy was terrific. Arrived on time, was well equipped and did a thorough job, provided us with peace of mind regarding our line and all at a reasonable price.
You could not ask for better service. Will definitely count on Ducky's
in the future if needed.

We were experiencing issues with backup in our basement washroom. Ducky's was quick to responded to our inquiry, booked us within a reasonable timeframe, and completed the service to our satisfaction. Will definitely us them again in the future.

I usually don't post reviews online, but felt I had to in this case (very cliche from my part, I know). Great company to deal with. Manon was very nice and helpful over the phone, scheduled me right away. Andy was right on schedule for the work, very professional and easy to deal with. The price was great. Just went with the reviews online, glad I did. I highly recommend Ducky's !!