Merry Maids Of Etobicoke And High Park

We've been using Merry Maids Etobicoke for years. They are all lovely people to interact with and, most importantly, they do a fabulous job. They are reasonably priced for the consistent service you get. We recommend them to our friends regularly.

Merry Maids were professional & thorough! I tried hard to find something they missed & I couldn't. SO HAPPY! Loved the smell of my clean home. Can't wait for my next clean... what a treat to come home to! THANK YOU!

The owner of Merry Maids (Evans Ave in Etobicoke) came and assessed my house and gave me a price. The maids came and rushed through my house giving it a lick & a promise. I was dissatisfied with the quality of the cleaning. I called the office to complain. Debbie came out and made all sorts of excuses blaming circumstances (short staffed) and me (too picky- believe me I'm not- wouldn't anyone expect their refrigerator door handle to be wiped clean?). She refused to honor their re-cleaning guarantee and told me that various items that were posted on their website as being part of their cleaning process (e.g., wiping down kitchen cabinets) were actually not included. She then tried to pull a bait and switch, telling me the original estimate had not been high enough and hiking the cost by 30%. Various other aspects of their services had also been misrepresented to me when I had originally signed up. When I complained to the owner, I was told that they would honor the original price, but if I expressed any dissatisfaction with the quality of the cleaning, they would have to raise the price- which was already $50/hour (nearly $150 for a 1.5 hour cleaning by 2 people).

Consistently show up on time for cleaning which, in our situation is very appreciated. Unfortunately cleaning is inconsistent. Dusting one week, missing swaths of dust in the most obvious places other weeks the shower stall is left with mould. some days they are in the house for an hour and 15minute other times almost 2 hours. The best cleaning took place when we complained and the supervisor came out to inspect. The next week was the same old same old inconsistent work. We are currently looking for a new cleaning service.

I scheduled my home to be cleaned and was quoted a price over the phone on how much my home would cost for cleaning. They quoted me between $128.00 and $148.00.

Once the staff members arrived and cleaned half my home they stated that the price of cleaning my entire home will be approximately $165.00. When I refused to pay that amount and would only agree to $148.00 which was previously quoted......the staff members just left without finishing cleaning the rest of my home.

I emailed head office and I am still waiting for a response. Buyer beware.

Merry Maids (200 Evans Ave Unit #1) clean our house monthly, and its GREAT. We love coming home after work, and everything is beautiful and clean, and smells nice. We love the job that Merry Maids do. Terrific, highly recommended.