Requested a Yard Clean up and to recreate my garden bed but instead got a half done job with 2 trainees who had no clue and crew showed up with no equipment for job requested to complete successfully. Then wanted to reschedule to charge again. Stay away from these guys, total false promise!!! See photo of what the clean up garden bed looked like after they claimed the job was done. Still full of weeds...
- Approximate cost of services:
- $727.00
- Company Response
We would like to sincerely apologize for the experience you had with our service. We always aim for excellence and to meet our customer's expectations. It's clear from your feedback that we fell short this time.
Please reach out to us directly, and we will promptly address this matter. We would like to rectify this by offering a complete redo of the service at no additional charge, using our most experienced crew. Furthermore, we will review our training methods and ensure that all members of our team are well-equipped for the tasks they are assigned.
Your feedback is invaluable, as it helps us identify areas of improvement. Again, we are deeply sorry for the inconvenience and hope to have the chance to make this right for you.