Drainrock Industries

Drainage Contractors
Surrey BC V3R 1W5
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Drainrock Industries
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Reviews for Drainrock Industries

Average customer rating:
10 10 (107 reviews)

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April in Langley
April in Langley
0 reviews Langley, BC
10/10

Cement foubdation cracks fixed

Honest, fair price, on time, problem fixed. Great service. They filled in all the foundation cracks jn the cement of our property. This satisfied the instpector so that we could go ahead and sell our house with confidence.

Approximate cost of services:
$1,700.00
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Company Response

Thank you April for sharing your experience with our company. Foundation cracks can easily be repaired with warranty, are often picked up by home inspectors, and necessary for completion of sale. All of us at Drainrock thank you for the kind words and we wish you all the best in your new home.

braybray86 in Burnaby
braybray86 in Burnaby
1 review Langley Township, BC
10/10

Drain Tile repair

I hired Drainrock to repair my drain tile which was causing some water intrusion into my house. Bob and his sons were excellent to deal with. They spent the time on site and on the phone to go above and beyond in answering my questions and explaining everything. I was very happy with the repair and would recommend Drainrock to anyone.

Approximate cost of services:
$7,000.00
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Company Response

Thank you for sharing your experience in solving your drainage issues. Both foundation and perimeter drainage issues take careful understanding to correctly diagnose and provide written solutions. All of us at Drainrock thank you for your time.

Jame in Aldergrove
Jame in Aldergrove
0 reviews Abbotsford, BC
10/10

Excellent Service and Deep Expertise

We have had ongoing issues with perimeter drainage for years, due to the iron oxide in the soil around our home. In fact, it was the principal cause of TWO basement floods over two years, each costing over $100,000.

Drainrock was prompt, knowledgeable, and economical, solving not just our immediate problem, but also helping us to avoid future issues.

We'll be using them on a regular basis to make sure we can sleep at night, knowing there will be no unwanted puddles in the basement!

Approximate cost of services:
$1,000.00
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Company Response

Thank you for taking the time to describe your recent experience with us. Working in the drainage business for over 30 years we have extensive experience with iron oxide and solutions to prevent water ingress. It is usually a regular maintenance plan of thorough cleaning that will reduce the growth of iron and allow water to flow freely through your homes perimeter drain tile system and onto the municipal storm service connection. All of us at Drainrock Industries thank you for your kind words about our company.

Aiko
Aiko
1 review Surrey, BC
10/10

Perimeter drain flushing and camera

Bob and crew from Drainrock Industries were all professional, experienced and timely.
I had a basement flood cause my perimeter drain being plugged up and
Drainrock flushed my drain out and put a camera inside to identify the cause of flooding in my basement and to see the flow of water after the work was done.
They came within the hour so it was amazing.
I would highly recommend them and have referred them to many people especially in my neighbourhood.
I am on their list for regular annual maintenance. He saved our day! They are all professional, competent and timely and do the best job possible.
Excellent service.

Approximate cost of services:
$1,155.00
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Company Response

Thank you for your kind words. The South Surrey area is well known for it's poor soil conditions and iron oxide that is prevalent within the native clay soil. We have many customers in Morgan Creek that use our services to hydro flush their perimeter drainage system annually to keep water flowing and prevent any unwanted water ingress. When systems are not serviced, iron and clay hardens within the pipe and it prevents the flow of water. All of us at Drainrock thank you for your business.

Private User
Private User
Private User reviews Langley Township, BC
10/10

Inspect and clear drain tiles

Flooded basement when sump backed up. Drainrock was able to respond quickly, identify the problem, clear the lines and make recommendations to avoid future issues. Very professional and customer friendly.

Approximate cost of services:
$1,200.00
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Company Response

It was a pleasure working with you, and we thank you for taking the time to share your recent experience. Drainage issues on larger properties such as farms and acreages is our specialty. Our service crew identified the rock pit that your homes perimeter drain tile is connected to and were able to clear a blockage that prevented the flow of water to it. The use of hydro jetting and video inspection is a common way to remove blockages without causing damage to existing original piping. All of us at Drainrock Industries thank you for your business.

Randall in Delta
Randall in Delta
1 review Surrey, BC
10/10

Awesome

Bob gave me a free estimate and was informative but not pushy. Water was getting into my basement and Bob went through the possibilities of what might have to be done, starting with a perimeter drain flush and inspection.
The drain inspection verified tree roots in the drain, and Bob gave me my options on what needed to be done, from best scenario to worst.
It took a lot of digging to 9 feet, (using some heavy equipment and a shovel) but Drainrock was able to find the problems and remove the clogged Big-O pipes and replace them with solid pipes. We did not have to go to the more expensive plan B (ripping up my driveway).
His crew worked hard for 3 days, kept to the estimate, and cleaned up afterward. They even power-washed the driveway which had been heaped with dirt.
They went the extra mile on some other items and Bob was very involved in the process, keeping me informed of the proceedings.
I do a lot of sub-contracting in my own construction business, and it is refreshing to have a great group of guys working hard together to get the job done right.
Thanks Drainrock!

Approximate cost of services:
$7,480.00
1 of 1 people found this review helpful.
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Company Response

Thank you Randall for taking the time to share your experience with our company. As is often the same message, we must first diagnose the problem before providing a long-term solution to your drainage needs. In your case, we were able to determine that roots from a large tree hade entered the original Big-O drain tile and grown to create a substantial blockage over many years. This blockage caused the back-up of water and ingress into your basement. Our crew excavated an area to a depth of approximately 7' at the front of your home and removed the infested pipe to replace with new PVC. Water now flows around your home, to the sump, and onto the municipal storm connection. We are very luck to have the crews we have and speak daily about the image we want for our family owned and operated business. The clean-up after a big job is what you look at and is important for us to do our best. All of us at Drainrock Industries thank you for your kind words.

Private User
Private User
Private User reviews Langley Township, BC
10/10

Perimeter drain unplugged

Had tried with my own pressure washer and mole attachment but was unable to break through the plug of debris. Drainrock was my first call as they were local and well reviewed. He gave me my options as to what they could provide and perhaps they may not be able to do what I needed. I decided to chance it. They came the next day and in about a half an hour they were able to get through and were packing up. Definitely worth the call.

Approximate cost of services:
$350.00
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Company Response

Thank you for sharing your experience with Drainrock Industries. Our crews and equipment is specialized for the greatest results.

Marv Lubin
Marv Lubin
0 reviews Surrey, BC
10/10

ROCKPIT

Drainrock Industries are the best. Bob fixed the problem within a day for a good price as well.
Go with the BEST always!

Approximate cost of services:
$6,000.00
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Company Response

As we work in all areas of the lower mainland and are familiar with specific soil conditions and code requirements, it helped us in quickly identifying the problem and quoting a solution. The Brookswood area of Langley is known for its good soil conditions and lack of municipal storm service connections. It is common to find rock pits for roof and ground water that drain into the sub surface soil. Given the age of your home, it was quickly determined that the pits were not working to capacity and needed replacement. All of us at Drainrock thank you for your time to share your experience with our crew.

shayna
shayna
2 reviews Langley, BC
10/10

Drainage Issues

Drainrock has worked at our building on a few occasions and has done a fantastic job investigating the problem and reporting/explaining their findings. They have very professional people working there and everyone you deal with are super friendly. Would highly recommend them.

Heather Brooks
Roberts Court, Langley, B.C.

Approximate cost of services:
$3,300.00
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Company Response

Thank you for having Drainrock Industries be a part of your service plan at your building. it is common to have perimeter drainage service be part of an ongoing plan to increase its life expectancy and avoid any unwanted water ingress. From all of us at Drainrock, we thank you for your kind words and loyalty.

M & J Hayes
M & J Hayes
0 reviews Surrey, BC
10/10

100% honest, trustworthy, and knowledgable

We moved into an older bungalow that badly needed the drains flushed and checked, and in some cases, repaired. Drainrock came highly recommended by our house inspector. Bob and his son are busy, but they kindly were able to squeeze us in so that we could avoid any flooding from upcoming rains. They provide us with an upfront, written estimate, stuck by it, and they went the extra mile, carefully checking all possibilities because they knew it was an older home. They were super honest yet clear about what had to be fixed now, what we ourselves could do, and what could be deferred to manage our budget, but within clear time windows for eventual repair. Bob and his son also were super knowledgable about the history of the drain engineering and setups in the Surrey municipality, and what was happening with the age of the house/drains. I would 110% recommend them to anyone that I know, and we will go back to them for our remaining work next year.

Approximate cost of services:
$4,500.00
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Company Response

Home inspections are a great way to understand what your buying and help protect you from unwanted expenses after completion. A thorough inspection at your home found a small number of drainage related issues that required attention. We hydro flushed, video inspected, and completed a couple of minor repairs to your perimeter drain tile which is now in good working condition. We appreciate you sharing your experience about our company in hopes others will be able to relate and find comfort through their home purchase process and possible drainage concerns. All of us at Drainrock thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainrock Industries

Drainrock Industries is your trusted family owned and operated company that specializes in doing the job RIGHT the first time. Their team can correctly diagnose and repair problem areas such as: flooded homes/basements and crawlspaces, cracked foundations, soggy or wet back yards, settled concrete and water intrusion. They assess the problem area and give a retailed analysis on the root of the problem with the aid of a video inspection camera and hydro flushing equipment. Then they outline a solution and implement it to permanently fix the problem.

CATEGORIES
Drainage Contractors
SERVICES
Drain tile repair/replacement Foundation membrane/Delta MS/Rub-R wall Sump/catch basin and drain trough installation Sewer line repair/replacement Sump pump installation and replacement Water line replacement Hydro flushing/drain tile cleaning Video camera inspection with DVD for customer Landscaping/sod/top soil Excavation Yard drainage/French drains Retaining walls Paving stones Parking curbs/bollards
SPECIALITIES
French drains, foundation crack repairs, hydro flushing, video inspection.
WEBSITE
http://www.drainrockindustries.com
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
Cheque, E-transfer, Visa, Mastercard
LICENSES
yes
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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