Drainrock Industries

Drainage Contractors
Surrey BC V3R 1W5
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Drainrock Industries
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98%

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Reviews by rating (past 12 months)
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Reviews for Drainrock Industries

Average customer rating:
9.9 10 (76 reviews)

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Bill from Surrey
Bill from Surrey
1 review Surrey, BC
10/10

Draining systems, water, construction and sewage

What they did for me was definitely great.. There was a leak inside our house from a crack in the foundation. They fixed it. We also had a leak in the basement stairwell that we had been struggling with for 15 years-- they also fixed that. They brought in another excellent company to replace the stairs after all the drainage was replaced and repaired. I don't worry when it rains now!! We were extremely happy with them and I would highly recommend them.

1 of 1 people found this review helpful.
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Company Response

Thank you for your kind words about our Company. We treat every customer like family and would only recommend another company that would have the same work ethic and morals that we would bestow on our own family. ~Drainrock Industries

Burnaby, BC from Burnaby
Burnaby, BC from Burnaby
1 review Burnaby, BC
10/10

Drain tile cleaning

They cleaned the drain tiles with the high pressure system that they had. It worked very well. They are a very company. I would give them the highest rating all around.

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your kind words about our Company. Sometimes maintenance is all that is needed in ensuring your drain tile is working!~Drainrock Industries

John from Vancouver
John from Vancouver
1 review Vancouver, BC
10/10

Laying concrete, water intrusion help, cracked foundations

They put in a whole new draining system around the house and connected it to a pump we had put in. It was fairly major; they had a bobcat in the front yard. They did a great job. We were very, very happy with them. The price was right in fact he helped us out a bit with the price. We compared his price to another company and they worked hard and showed up on time. I couldn’t be happier. They are going to do more work for us.

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Company Response

Thank you for your kind words about our Company. In building positive relationships with our customers, we often get asked to participate in non-drainage related projects. Landscaping is an area in which we have evolved and look forward to working with John on a new Allan block basement entry. ~ Drainrock Industries

Mary from Burnaby
Mary from Burnaby
1 review Burnaby, BC
10/10

Concrete, water intrusion and flooding help, etc.

They were very good. We would recommend them. They came over and we were going to have a new sidewalk put down beside the house. Before we had the concrete, we wanted to make sure the drains were clear. Bob came when he said he would and they took a look and gave us a DVD of what the camera saw when it went through the drains. When they came back and examined the drain pipe, they found that it wasn’t plugged. We just got charged for the examination. We found them very pleasant to work with.

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Company Response

Thank you for your kind words about our Company. We are very glad that our Video Inspection service provided you with an accurate result without having to disturb your yard any more than is needed to.
~Drainrock Industries

Cliff from Delta
Cliff from Delta
1 review Delta, BC
10/10

Flooding, concrete, water intrusion

I found them on a radio station on a call in show for home improvements. They called within half an hour. They told me what they offered and I told them to come by and take a look. They found the problem within an hour. There was a clog. They came back when they said they would and they did a wonderful job. They cleaned everything up and so there was no mess. They knew what they were doing. I absolutely would recommend them. They are wonderful to work with.

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Company Response

Thank you for your kind words about our Company. We are glad you found us on The Home Discovery Show on CKNW. We pride our selves on prompt, professional service with 100% satisfaction. ~Drainrock Industries

J & T Affum from Surrey
J & T Affum from Surrey
1 review Delta, BC

First Review

10/10

Draintile Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We live in North Delta, and had drainage problem for the past several years. The ones on the north and east sides were solved about 4 yrs ago but we still had water coming into the crawl space on the south side. Several individuals and agencies --including 2 major companies in the industry-- have looked at the problem, resulting in various patch works. Disappointingly, the problem persisted.

In late November of 2013, my wife made a desperate call to Shellbusey for help, and was referred to you (Drainrock). You came and did an assessment and in a relatively short time identified that the problem was from the west side of the building. Incidentally, almost all the previous assessment and work had focused on the south side even though some of the companies used the same diagnostic tools as you did. Further, your estimate was a fraction of the competition's.

We gave you the contract, and you started the construction immediately and finished it on time and on budget, just as you stated in the estimate. Putting it in perspective, you started the construction Dec 04 and completed it afternoon of Dec 06 2013. Day time temperatures those dates were between -3 to -8. It was one of the coldest, if not the coldest on record for Vancouver. Regardless, you did the job satisfactorily, and cleaned up the site thoroughly, just as you promised.

We were quite apprehensive when soon after the construction there was heavy snow followed by rain. The melting snow and the rain would challenge a compromised drainage system, but we had no flood. That was the 1st time in 8 years!!!!
There has since been the usual lower mainland rain.

However, the major test came the past few days. Environment Canada issued a heavy rainfall warning for the GVRD from the evening of Dec 10 to the morning of Dec 12, 2014. And did it pour.
The storm is over, and we are very happy to confirm that we still have a dry crawl space!!!!

Thanks to Rylan and his 2 co-workers who did the digging and installation. It is very commendable they did it under extreme weather conditions.
Bob, thanks for a job well done, and for giving us a discount on the already low estimate.
Thanks, Shellbusey, for recommending us to more than a "good, better, or best" company.

Drainrock and Shellbusey, you can add us to your long list of satisfied customers!!!!!

Thanks again.

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Company Response

Thank you for your kind words about our Company and most of all our employees here at Drainrock Industries. We strive to ensure our customers have a positive experience from start to finish and are happy that you are happy! ~Drainrock Industries

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drainrock Industries

Drainrock Industries is your trusted family owned and operated company that specializes in doing the job RIGHT the first time. Their team can correctly diagnose and repair problem areas such as: flooded homes/basements and crawlspaces, cracked foundations, soggy or wet back yards, settled concrete and water intrusion. They assess the problem area and give a retailed analysis on the root of the problem with the aid of a video inspection camera and hydro flushing equipment. Then they outline a solution and implement it to permanently fix the problem.

CATEGORIES
Drainage Contractors
SERVICES
Drain tile repair/replacement Foundation membrane/Delta MS/Rub-R wall Sump/catch basin and drain trough installation Sewer line repair/replacement Sump pump installation and replacement Water line replacement Hydro flushing/drain tile cleaning Video camera inspection with DVD for customer Landscaping/sod/top soil Excavation Yard drainage/French drains Retaining walls Paving stones Parking curbs/bollards
WEBSITE
http://www.drainrockindustries.com
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, E-transfer, Visa, Mastercard
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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