The air conditioner broke down. We called 8 different companies and they would not service the air conditioner since the unit was in a condo townhouse on the 3rd floor. Matthew was recommended to us and on the same day when we called he was able to come up and assess the unit. Next day he was able to come in and fix the unit. Very professional and knowledgeable. Would recommend to anyone.
I called Matthew on Friday late afternoon over the long weekend, I had called a few other companies before him as my father who is an elderly man had no A/C as the system had broken down. No one was willing to assist but Matthew told me that he really wanted to help me out given it was the long weekend and worried for the health and safety of my father, as promised he was be able to come by that evening to repair the HVAC system at 7pm and stayed until 9pm until it was repaired and running properly. Matthew is a true gentleman and I look forward to using in the future
We got the job done and was very satisfy with the result.
Will definitely look for Mattewe again for future job. This is a condo job where management decline our job and we look else where.
I called service express yesterday around 7 PM, they came to my location in the morning and had everything replaced very quickly. Very professional, trustworthy, and fast service. I will be trusting this company with my future services at my commercial location.
HVAC (Heating, Ventilation and Air Conditioning) equipments are one of the most important components to the comfort, energy consumption and integrity of the home you and your family live in. Most people never pay much attention to their the HVAC equipments, in their own home or when they walk into a house during showing before they make a purchasing decision to buy a new home, until the furnace or A/C break down and turn into a worse nightmare in the coldest or hottest days. Service Express’s knowledgeable and experienced technicians all equipped with proper tools to make furnace and A/C repair promptly and accurately without any guess work, trial and error and unnecessary parts being replaced on the cost of the home owner.
Service Express is a service oriented company to serve all the needs of HVAC (Heating, Ventilation and Air Conditioning) in GTA and wide area of the surrounding regions (York Region, Peels Region and Durham Region) to commercial and residential customers. Most HVAC companies focus on equipment sales. They‘d try everything they can to sell the equipments, (furnace or air conditioner), even though the equipment is still within the life expectancy and repairable within reasonable cost. In general, there are 30-40% of new HVAC equipments, furnaces, A/C, replacement could be repaired in fractions of the cost of the new equipments. With the right tools, knowledge and experience, Service Express’s technicians provide professional diagnosis and repair services with guarantee that no others can and willing to provide.
- True 24/7 emergency service
- Clear and transparent service rate and parts cost
- Guarantee turnaround time
Service Express believes good communication and trust can enhance customer satisfaction and increase productivity. We built our trust from the very first step by having good communication to properly understand the problem before setup the service appointment. Service Express provides free initial phone troubleshooting to prevent initiating an unnecessary service call due to being overlook the most obvious errors such as accidentally turn the power off to the furnace by the home owner. In every service call, we’ll fully explain the founding of the problem and provide transparent and reasonably priced quote and obtain your permission before the parts is being ordered or replaced. Finally, detailed report and invoice will be provided for every service call from Service Express with the detail explanation of the cause of the problem and our solution to the problem.