Garage door was installed by this company as a contractor to the building company I built my house with. For half a year the garage door was not used (it stored unpacked boxes and furniture), when we began actually using the garage door we found out right away it was defective. We contacted the installer, and fought for over a year to get the problem solved. Involvement of the lawyer helped the resolution. Since then, the problem reoccured twice. In those cases we had to pay. On one occasion, the service man showed up, mentioned he needed a part,said he would come in two days and never came up again,until I called in a few months. Horrible experiences. I built three houses and never had a problem like this.
- Approximate cost of services:
- $300.00
- Company Response
Thank you for your feedback. We apologize for any inconveniences we have caused. As you may have noticed, these reviews are from years past, but we still want to regain your trust. We are dedicated to improving our customer service on an ongoing basis and your comments and feedback are important to us. If we can provide any additional support, please contact us at reviews@creativedoor.com. Thank you.