Ontario Pool Service

Swimming Pools, Spas & Hot Tubs
Toronto ON
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93%

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Reviews for Ontario Pool Service

Average customer rating:
9.7 10 (39 reviews)

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Private User
Private User
Private User reviews London, ON
10/10

I'm very happy with Ontario pool service with their ..

I had my pool open and closed with Ontario pool Servise for several years. During the past few years, they maintain our pool crystal clear and the employers very professional and friendly, they generously to share their professional knowledge with me, also they are very honest to provided the very truthful professional opinions. Since I had spent so much much more money on the same pool with different company. I wish to share my experience and my review with all home owners has pool, it's my pleasure to express my sincere recommendetion to whoever need hep with their pool. Victor Yang

Approximate cost of services:
$1.00
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Company Response

Hi Victor,

Thank you for sharing your feedback!
We will do our best to keep you happy with our service.

Best,
Ontario Pool Service Team

Julia K.  in Toronto
Julia K. in Toronto
1 review Newmarket, ON
10/10

Pool restoration

In august last year Ontario pool service were fixing and painting my pool. I was really happy with quality of their work, they did not rush and used good paint. Eugene was very detail oriented and hard working. I was really happy with the result and will highly recommend this company!

Approximate cost of services:
$4,000.00
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Company Response

Hi Julia,

Thank you for taking the time to share your experience!
We are so glad you found our work of a high-quality, and that you enjoyed our service.

Best,
Ontario Pool Service Team

Alana in Toronto
Alana in Toronto
1 review Toronto, ON
10/10

Pool Service

Great company & amazing service!
I called a few companies and decided to hire Ontario Pool Service to open/maintain my pool last year. Very professional company! They did a great job...Will certainly use them again!

Approximate cost of services:
$290.00
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Company Response

Hi Alana,

Thanks for taking the time to write a review!
We are so pleased that you enjoyed our service.

Best,
Ontario Pool Service

Olga in Toronto
Olga in Toronto
2 reviews Toronto, ON
10/10

Swimming Pool

We did regular annual routine year after year and very happy with this company. They have everything we need in their file system, so every time we call, they just know what to do. Reasonable prices and pretty quick response for service.

Approximate cost of services:
$0.00
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Company Response

Hi Olga,

Thank you for sharing your feedback.
We are very happy to hear that you enjoyed our service!

Best,
Ontario Pool Service Team

Elly from Toronto
Elly from Toronto
1 review Toronto, ON
10/10

Pool opening/closing/maintanance

OPS serviced my pool this season starting from opening in May till closing last week. I'm absolutely happy with work done. Throughout the summer my pool looked just great. Technicians are always on time for maintenance/other appointments and ready to patiently answer all of my dumb questions :) Next season will definitely go with them. Thanks guys!

Approximate cost of services:
$2,000.00
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Company Response

Hi Elly,

So glad that you enjoyed our service!
Thank you for sharing your feedback.

Best,
Ontario Pool Service Team

Gary from Toronto
Gary from Toronto
9 reviews Toronto, ON
10/10

Pool renovations, service

I called Ontario Pool Service for work on my 16 x 34 in ground concrete pool. Scope of work included sanding/removing existing paint, painting the pool, repair chips around the jets and other misc. areas, replace coping tile and closing the pool.

Work was done promptly, efficiently and professionally. The company delivered against everything outlined on the scope of work. They are meticulous and pay attention to detail.

Very satisfied with the job and looking forward to summer next year.

Will definitely be calling them for any pool requirements that arise.

Approximate cost of services:
$1.00
1 of 1 people found this review helpful.
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Company Response

Hi Gary,

Thank you so much for taking the time to share your review.
We are happy that you enjoyed our service and we’d love to have you back again the next season!

Best,
Ontario Pool Service Team

Yaariv Khaykin from Richmond Hill
Yaariv Khaykin from Richmond Hill
1 review Richmond Hill, ON
10/10

Pool renovation / repair

Our pool had not been properly maintained by prior owners for several years. As a result the finite base developed cracks and ground water was coming in. The equipment was not well connected and had sprung multiple joint leaks. A large number of tiles had either come off or was on its way. Ontario Pool Service representative was extremely knowledgeable and explained the issues. All of the issues were addressed over about a month. The pool is now as good as new with a new paint, repaired concrete and tiles, working equipment and free of contamination and algae. We were very happy by the service we received and would strongly recommend Ontario Pool Service to others.

Approximate cost of services:
$10,000.00
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Company Response

Hi Yaariv,

Many thanks for taking the time to write such a detailed review!
We are so pleased that you enjoyed our service.

Best,
Ontario Pool Service

Adrienne from Toronto
Adrienne from Toronto
5 reviews Toronto, ON
0/10

Opening pool & weekly maintenance

I hired them for opening my pool and the standard weekly maintenance. A month later, my pool is still not ready for swimming. They requested that I sign a contract & pay upon the opening. Nothing went well. I had requested a new ladder to be ready to install during the pool opening. Denis wanted to make sure that he ordered the best one so he discussed with me whether I would like the regular metal ladder or to upgrade it to a thicker metal. I agreed on the upgrade, however the only metal on this $320.00 ladder is the screws. During the 3 weekly maintenance visit's, Micheal didn't vacuum as the pump wasn't working properly? So the pool was so cloudy he was unable to see the bottom. This was never rectified. The pool cover was NEVER folded up and put away. When I complained that the heater wasn't working Denis thought I didn't seem to understand how to press the button to turn it on! How many times should I have to turn it on? Upwards of 3 times a day? When they opened the pool & left, it was up to me to fill it up & turn it on and put the pool cover away. Nothing was working & the pump was spewing lots of water as it simply needed a new gasket! Simple, but never done. I was assured it would all be fixed, nothing was! Whenever I called the company, it would go straight to voice mail. So disappointing, what a devastating and extremely costly experience. They don't answer call's, good luck if you have an issue on the weekend. They also charged me for supplies that I already had a surplus of, why would I need more!

Approximate cost of services:
$1,143.79
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Wrong address

Susan from Toronto
Susan from Toronto
1 review Toronto, ON

First Review

10/10

Swimming pool maintainance

Great job during opening and whole summer season maintenance. Knowledgable technicians, quick responses to my inquires and reasonable prices got rid me of any pool worries! Thank you, guys. I would definitely recommend you to all pool owners!!

Approximate cost of services:
$2,000.00
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Company Response

Hi Susan,

Happy to hear that you enjoyed our service.
Thank you for sharing your experience!

Best,
Ontario Pool Service Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Pool Service

Ontario Pool Service has 20+ years of experience in the pool industry assisting homeowners with all indoor and outdoor swimming pool services and products. Ontario Pool Service is Toronto’s first choice in providing a full spectrum of professional residential swimming pool services including openings, closings, weekly services, maintenance, repairs, renovations, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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