Plumber On Demand

Late on a Friday night, sewage coming up thru our dwnstrs toilet and shower. No one local will come out, we got desperate and called this service understanding we had to pay $250 just for the call out. When the 'plumber' got here he inspected the issue and declared this a clog in the downstairs toilet piping which he quoted was going to be $1,280.00 to snake and $730.00 to replace the toilet and seal. Due to personal circumstances in our home, we cannot have NO TOILETS so I agreed. I know, but I was desperate!
The 'plumber' snakes the toilet says he felt a block and cleared it. Hands us the bill, gets paid and leaves after about 1.5 - 2 hours. Leaves a bill indicating their work is NOT WARRANTIED at all expect the wax seal he installed when he reset the toilet.
Three weeks later - toilet and shower again full of sewage. Call our Town workers cause this time it's at 3:00pm in the afternoon...all clear from the road to the house in the line and to the street from the T in the yard....blockage is in the toilet again - must be. Right?
THE UPSTAIRS TOILET - which we now understand is connected to the line that feeds the downstairs. The blockage upstairs has pressurized the system and exploded sewage for a second time allover my downstairs bathroom.
New and local reputable PLUMBER now comes on scene - immediately starts upstairs and snakes the upstairs, gets the blockage cleared and cleans/repairs the shoddy work downstairs in resetting the toilet (did I mention that shiny new wax seal was leaking from Plumber on Demand? Wonder if they'd make good on that warranty?). Clears the line totally and even snaked the shower and cleared the lines totally for us. IN ONE HOUR at a whopping cost of $380. + taxes.
THIS IS A COMPLETELY DISHONEST BUSINESS - I understand premiums due to late hours but this is bully business practices and terribly incompetent work.