Fix Appliances Ca

I called Fix appliances to repair my dishwasher . I told them that there was a problem in closing the door of my dishwasher . I knew this , because if I put pressure on the door , it would work .. But of course I could not keep pushing the door manually for the dishwasher to work ..

The technician came . He was polite . But he insisted there was nothing wrong with the door latch . Instead he started fixing the control panel , which was not really the problem ..
After he announced that the dishwaher is now working , I came to check . & IT WAS NOT WORKING . So , he said oops the problem again .. & he started working again with the control panel & he told me that it is now working . I checked & yes it was working .. But I did not feel very comfortable that the problem was really fixed . I told him what if it stops working shortly .. He did not give me any assurances . So , we paid him
$ 139.49 & he left ..
Few hours later I loaded the dishwasher , & it was not working .

I called them the following day , & asked for a refund , because they did not fix the problem .
They offered to refund me $50.22 . I insisted that I want back the full $ 139.49 . They refused .
They offered to refund me the $ 50.22 provided I sign that they hold no further responsibility & I cannot complain any further .

I felt really mad , & deceived .. I chose not to sign the Refund Form & get the $50 . I rather wanted to voice loud my complain ..

What topped the whole story is that i kept trying to fix the dishwasher myself & kept testing the door &, I who know nothing in repairs did figure the problem out .. there was a piece at the back of the upper rack that was not properly aligned .

I did align it . & the dishwasher is working now ,because the door is closing properly now, while the professional technician could not figure it out yesterday !!!

I do not recommend Fix Alliances