Pristine Plumbing & Drainage

Plumbing
New Westminster BC
Write a Review
Write a Review


HomeStars
Plumbing
Pristine Plumbing & Drainage
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Pristine Plumbing & Drainage

Average customer rating:
10 10 (341 reviews)

Sort by

rosehip68
rosehip68
1 review New Westminster, BC
10/10

Toilet Replacement & Repair

We are very happy with the service we received today from pristine plumbing. The numbers were very professional, thorough, friendly and knowledgeable. We felt very respected and supported. I highly recommend this company. Great job!?

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you for the kind words, it was our pleasure.

Darren
Darren
2 reviews Vancouver, BC
10/10

Drain cleaning

Had a backed up shower drain that I tried to use a snake with myself. Was still blocked, called and the block must have moved after my attempt, was gone by the time they showed up. Got them to do the work anyway with a better snake and they were very gracious, did a good job and I hope I don't have any issues again for quite sometime now.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thanks Darren, we were glad to help.

Karen
Karen
1 review New Westminster, BC
10/10

Low pressure in kitchen sink, perfect repair!

On time, efficient and clean. The technician explained what the problem was and on completion of the job showed me how it was repaired. Great service. Would recommend Pristine Plumbing to anyone.

Approximate cost of services:
$200.00
Was this review helpful?
Company Response

Thank you Karen, we're glad you're happy with the service.

Rey D.
Rey D.
1 review Surrey, BC
10/10

Drain Cleaning

The work is done weel and finished on time
The crew in knowlegable and pleasant to desl with.

Approximate cost of services:
$1,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Rey, we have a great deal of experience with perimeter drainage and we were glad to put it to use in fixing your problem.

casper
casper
1 review New Westminster, BC
10/10

New sink, faucet, dishwasher installation

Best experience with a plumber ever. On time, courteous, careful, tidy, and creatively solved an unexpected problem taking it in stride.

Approximate cost of services:
$650.00
Was this review helpful?
Company Response

Thank you, it was a little more challenging than first expected but we got it done anyway. Welcome to the neighbourhood.

alekstes
alekstes
1 review Delta, BC
10/10

Sewer drain cleaning

Excellent work has been done. I would never ever pull out this 15 feet root snake by myself.

Approximate cost of services:
$500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Alex, this was the largest root mass I have ever removed. I'm happy we got your system working again.

Phil in Coquitlam
Phil in Coquitlam
5 reviews Port Coquitlam, BC
10/10

Exterior drain tile

Daniel and his team came on to finish what another contractor had made a mess of. Pristine's team are friendly and polite, showed up on time, worked hard, finished ahead of schedule and worked with the city to pass inspections and correct any issues. The bill had a few small unexpected extras but to counter those they took a look at some other plumbing issues while on site. I will happily call them back for any future plumbing requirements and am pleased to have one more trades company that I can call and trust.

Approximate cost of services:
$7,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the feedback Phil. We're happy we've completed this project for you and ahead of schedule, after all the issues you had with the previous contractor. We look forward to working with you in the future.

Jenny in Burnaby
Jenny in Burnaby
6 reviews Burnaby, BC
10/10

replace bathtub faucet parts

Tenants called to tell me the bathtub faucet was leaking...the first plumber I called didn't turn up. Then I called Pristine. They came the next day, did a great job, provided a detailed invoice, were very polite and professional. The cost seemed high, but I don't know what others would have charged and the job was done well, on time.

Approximate cost of services:
$500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you for the review Jenny. Your bathtub faucet was an old style which required more time and knowledge to repair, which was reflected in the cost. We're glad you're happy with the service.

Jan
Jan
1 review Vancouver, BC
10/10

Kitchen and Washroom upgrades

We planned a kitchen and bathroom renovation and required a plumber to install our dishwasher, garbage disposal, refrigerator, sinks, faucets and run a new line from the sink to the water dispenser. We found Pristine Plumbing on Homestars. They came highly recommended. Daniel was quick to give us a reasonable quote and was very flexible with his times despite his busy schedule. He got the job done efficiently and was very good at troubleshooting. He gave us multiple options and upgraded our existing outdated pipes with new ones. He double and triple checked his work and didn't leave until he was satisfied. He also applied for a plumbing inspection at the end of his work and accommodated it to my schedule.

All in all we are very happy with Pristine Plumbing and they are now the first ones we call for all our plumbing needs.

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Thank you Jan, we look forward to working with you on future projects.

hendys
hendys
1 review Delta, BC
10/10

Drain tiles

The Pristine Plumbing and Drainage team were very professional. They always called in advance to confirm their appointments and were timely with sending the invoices with scope of work. We would recommend this company to anyone.

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you, we appreciate the feedback. It was a pleasure working for you both.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Pristine Plumbing & Drainage

We offer a wide range of plumbing and drain cleaning services, 24 hours a day, 7 days a week.

Our Technicians are dedicated to providing the best service possible. We'll fix that leak or unblock that drain but at the same time leave your home or business in Pristine condition. Our fully qualified technicians will turn up with a smile on their face, boot covers on, tools in hand, ready to provide the BEST service possible.

Every service call comes with a free home plumbing inspection. One of our knowledgeable technicians will be able to make you aware of any potential problems with your plumbing systems and give you advice on how to maintain them.

https://blog.homestars.com/best-of-the-best-2020/

CATEGORIES
Plumbing, Drainage Contractors, and Drain Services
SERVICES
We offer a wide range of plumbing and drainage services for both inside and outside of your home. Our out side team specialize in perimeter drainage and water line replacements. We offer camera inspections, hydro flushing and even full replacement of perimeter drainage. We can also take care of your plumbing needs inside the house, offering such services as fixing leaky faucets, replacing hot water tanks, unclogging drains and much more. No job is too big or too small for the Pristine Touch
BRANDS
We install vast number of trusted brands such as, Moen, Delta, Waltec, American Standard, Bradford White, John Wood and many more.
WEBSITE
http://www.pristineplumbing.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.