Three Bro Squirrels were very responsive and arrived a few hours after I called them, while most of the city was still reeling from the wind storm. Tony arrived with a colleague and inspected my flat roof, which had peeled over with the wind. He nailed the roof back down (as a temporary measure) at no charge, which I found very professional and courteous.
He quoted me $2000 to put down a 100 sq ft roof ON TOP of the existing one. I found this expensive, but he was rushing me and threatening not to come back unless he had a deposit. I was nervous since rain was again expected later in the week and no other roofers seemed available, so I gave him it to him.
He then became agressive, rude and totally unprofessional when I sought further information by phone later that afternoon. I was rushed, yelled at, and made to feel stupid and guilty for wasting their time. I subsequently cancelled and walked away from the deposit. It became the worst experience I have had with a renovation company. Totally outrageous.
- Approximate cost of services:
- $300.00
- Company Response
Hi Mr Azeem.
We never going to lie costumers however we try to make them happy with our job quaquality.
I understand that for you maby it was high our price but we 're doing nice job and we never use cheap material.
Anyway Tony was on the way to be on your place to fixed your flat roof,but we receive your call and we cancelled.
Also we lost that 15% from our pocket when we return material on shop again,but is not there the problem .
Whenever you want to get your deposit back let us know.
Thank you.
Three bro squirrels roofing