Elcon Contracting Inc

Interlocking Stone
1312 Brandon terrace Milton ON L9T 7R3
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Interlocking Stone
Elcon Contracting Inc
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85%

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Reviews by rating (past 12 months)
Best of Award '22 winner 2 timesBest of Award '22winner 2 times

Reviews for Elcon Contracting Inc

Average customer rating:
9.6 10 (43 reviews)

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Kjoe
Kjoe
3 reviews St. Catharines, ON
10/10

Renovation

Elcon Contracting came through for me again. The renovation looks great. Thanks to Elder and his team for a job well done. I would recommend this contractor to anyone interested in quality work.

Approximate cost of services:
$25,000.00
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Company Response

Thank you once again for a great review

Lilly
Lilly
3 reviews Mississauga, ON
10/10

Professional Installation & Quality Product

Working with Elder and Elcon Contracting was one of the smoothest experiences in our backyard transformation. The quality of work and product was outstanding. His crew always showed up on time, work diligently and cleaned up after every day. We consistently get compliments on our backyard and we are so happy with the way the stone work appears. We would recommend Elcon Contracting to anyone looking for a professional company to enhance the beauty of their home.

Approximate cost of services:
$40,000.00
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Company Response

Thank you, we really enjoyed working with you guys, one of our favourites.

Elder Araujo
Elcon Contracting

Private User
Private User
Private User reviews Milton, ON
10/10

Front and Backyard Reno

We have to say overall David, Elder and Antoine had done a fantastic job, we couldn’t be more pleased with our backyard and front lawn interlocking.

David is very knowledgeable and has a great eye for details. He was very easy to work with and has brought our vision and design to light. He has accomplished everything we had wished and wanted for this project.

We were mostly impressed with the quality of work, the material they use and finished within their timeline.

We have to say they are a bit pricey but in the end the quality of work they deliver, their keen eye to details, just can’t put a price on it.

We strongly recommend these guys for any interlocking jobs.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for taking the time to give us this great review.

The Elcon crew

Private User
Private User
0 reviews Milton, ON
10/10

Interlock

Overall they did an amazing job, I honestly couldn't be more pleased! David was so patient and knowledgeable in helping me choose the right stone and design. I was even more impressed by their quality work and great attention to detail. I will definitely be using them for more work next summer! Do not settle with another cheap interlock company, these guys go the extra-mile to get it right!

Approximate cost of services:
$10,000.00
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Company Response

Thank you so much for this great review. Will see you next year

Elcon Contracting inc

Private User
Private User
Private User reviews Mississauga, ON
10/10

Redoing Polymeric sand on outdoor patio

We had our patio done with another contractor and the polymeric sand used did not set appropriately and it had to be redone. A colleague of mine recommended Elcon since he was so pleased with their work on his patio. I called Elcon and spoke to David. He responded to my queries quickly and professionally and came out to quote the job. I instantly felt that he was knowledgeable. He used a different type of polymeric sand that set properly and did such a wonderful job. He also fixed areas where some patio stones were not even. I would highly recommend Elcon. We were so pleased with their service and will use them again.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for taking the time to do the review. It was a pleasure working for you. I look forward to working for you in the future

Private User
Private User
0 reviews Mississauga, ON
10/10

Interlock

Very fast service and he is very knowledgeable about his work. Would definitely recommend him and his company to others. Really love his work !

Approximate cost of services:
$9,500.00
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Company Response

Thank you for taking the time and giving us a great review.

Elder Araujo
416-702-2313

Private User
Private User
1 review Milton, ON
10/10

Patio needed refurbishing as well as some work on front sidewalk.

David from Elton did a great job and was courteous and professional. My wife and I are very pleased with the results. would definitely recommend Elcon.

Approximate cost of services:
$1,500.00
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Company Response

Thank you for taking the time to give us a review. It was a pleasure working for you.
David.

Private User
Private User
0 reviews Milton, ON
10/10

Hard scape front & backyard

Elder & his Team we’re a pleasure to work with! We are extremely satisfied with the work done by Elcon contracting. They are thorough & keep area clean during work. Great job, we love it!

Approximate cost of services:
$40,000.00
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Company Response

Thank you, the team and I enjoyed working for you guys.

Elcon Contracting inc

Singh
Singh
1 review Toronto, ON
10/10

Backyard interlocking and astroturf installation

I would like to recommend Elcon Contracting - Mr Elder the owner for the amazing job done for my backyard.
Our backyard was at slope and space utilization was very important to us and also we wanted to make sure that water coming through the houses or street is not blocking any issues with City by laws.
Elder and his team think through this project very well with his experience and great workmanship.

Whole thing was planned and done in a certain way that each every inch of space is fully utilized and we get a leveled backyard where my kid can play , my elderly parents can walk without anyone tripping or falling.

We are very happy with the outcome and will always recommend elder and his team for any landscaping , interlocking projects.
Good luck !

Approximate cost of services:
$15,000.00
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Company Response

Thank you so much for this great review Ish. The team and I enjoyed working with you.

Elcon Contracting inc
416-702-2313

Jelena in Toronto
Jelena in Toronto
3 reviews Toronto, ON
0/10

5 months of runaround, no job done, took $2k deposit and REFUSES to return it

This star review is not a reflection of the workmanship itself, because we never managed to get to that stage, so I can't comment from personal experience. This company was recommended by a good friend of mine who is very satisfied with the work they did for her.

This IS, however, a review of the absolute lack of customer service, the inability to communicate efficiently and clearly, and the 8-month long runaround that resulted in us finally pulling the plug on the ordeal of trying to get our front yard and driveway landscaping done - till next year! Because at this point they've wasted our whole spring and summer season. They're also refusing to give my deposit money back, so I have paid $2k for this review alone.

I contacted Elcon in January 2021 to book the job for early spring and David was sent out to work out our quote. I was well aware that the pandemic would make scheduling of jobs and supplies an issue. Which is why I started early enough to try and get an early spot and the stone lined up. I was clear from the beginning that the TIMING (spring completion ) of the job was my primary concern and that I was willing to compromise on the finishes. At first I was told they'd try to get us scheduled for late April to mid May, depending on some friends & family jobs they were doing. Then it got moved to late May because our chosen stone was "unavailable". So we asked for an alternate option and went with a stone that was "available" - only to later find out that when we're told It's available that means not that it's in stock but that it is theoretically available to be ordered, somewhere out there in the world... so when once again I had to contact David to inquire about the status, I was told that the start date will probably be later in the summer, and that he'll let us know when exactly - based on availability of other supplies. Depending on the conversation it was anything between the main stone, the accent stone, the retaining wall parts, the corner stones, etc. I've honestly lost track of all the things that we were "waiting for"...

So late May became June... And every time I had to be the one to initiate contact to find out the status of the job... and every time the timelines kept getting moved out because something was missing and we were waiting for parts. Also, during every phone conversation I had with David, I restated that my priority was to get the job done ASAP so that it wouldn't coincide with the kitchen reno that my husband and I were undertaking ourselves in July, AND so that I can actually enjoy the front yard in the summer (and see how the grass, stones, asphalt and new tree take during the summer and fall seasons).

Except for the suggestion of swapping out the stone for the "available" version, there was no other talk of compromise, of alternatives, of suggestions for what CAN be used and done with the materials that were clearly very much available (theoretically and practically) for all the other jobs that this company was extremely busy completing during the months of April, May, June, July, early August... 0 communication, 0 alternatives, 0 options... Just delays, excuses and the "blame it on the pandemic" game...

We completed our kitchen reno at the end of July (with all the standard pandemic delays and missing materials and creative thinking necessary in order to accomplish that) - and STILL nothing about the missing retaining walls... So I contacted David again - and he informed me that the retaining wall was in! How wonderful! But they didn't have the corner stones (which they would have to make themselves?) and also our "available" stone back from May was going to come in mid August. WHAT? When would they start then? - They were just finishing up another job but then ours will likely be next, or not, depending on the materials...

And that was the last straw!! After 8 months of this back and forth - and almost 5 months of usable landscaping season gone - I had finally had it and I asked for my $2k deposit back. After I sent that message, they were going to come "next Tuesday" to start the work. I couldn't deal with this anymore and I asked my husband to take over and get our deposit money back. We were planning on using the same company next year for the backyard landscaping, but I wasn't willing to go through this ordeal AGAIN next year. My trust was at absolute zero. After multiple phone calls and a yelling match between David and my husband (and me at the end, because I just couldn't listen to it anymore and sit idly by) - David refused to give our deposit back because it covers his "planning time" and because he's supposedly out of pocket now for the ephemeral supplies that have now materialized as soon as I asked for my deposit back. He also kept quoting how he told me in late June that the materials will be in in August over texts, totally refusing to acknowledge anything that I had said to him about the timing and alternatives during our phone conversations. He also insisted that the reason we weren't being updated on the status (except when I expressly asked) was because we "didn't understand landscaping" - which, fair enough, I DON'T! This is why I was willing to hire professionals and pay them over $20K to do that job for me and let me know where my money is going! One thing I DO understand, though, is that this is no way to treat customers, if you intend to keep them... It's not my job as your customer to have to stay on you like a crazy girlfriend and practically have to BEG you to take $20K of my money for 5 months.

This was a horrible experience!! The whole spring and summer season have been wasted with nothing to show! There is no communication, there is no customer service, there is absolutely no creative thinking and willingness to suggest workarounds or provide alternative options. I refuse to believe that one can miraculously find ALL the materials to start and complete all jobs from April to early August for all other customers - and that none of those other people had at least some of the component pieces necessary for our job... Ours is definitely NOT a large property.

DON'T TRUST THIS COMPANY AND DON'T PAY ANYTHING UNLESS YOU CAN SEE THEIR TRUCKS AND EQUIPMENT PULLING UP IN FRONT OF YOUR HOUSE READY TO BREAK GROUND!!!

If you still decide to work with them for whatever reason make sure ALL of your communications are FULLY documented - and record any phone calls. David will try to use the he said/she said tactic and will rely solely on text messages (ignoring any information that was exchanged in phone calls or in person).

Approximate cost of services:
$2,000.00
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Company Response

Hi, thank you for your feedback but we do have text messages from June telling you that materials are arriving in mid August. Mid August comes around and we are ready to start you decide to cancel, I'm sorry but that's not fair to us when we already purchased your materials. COVID has made it really difficult with materials this year and we told you this right from the beginning.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elcon Contracting Inc

Serving the Halton Peel Area since 1998. We design and build custom hardscapes, interlocking driveways, walkways, patios, flagstone, pergolas, decks, fences, softscapes and interior renovations.

More services:
front entrances
driveways
walkways, pathways
patios
retaining walls
fireplaces, firepits
barbeques
outdoor kitchens
outdoor lighting
pool surroundings
water features
flagstone

decks
sheds
porches
railings
cabanas
fences
pergolas

basements
custom homes
bathrooms, powder rooms
kitchens
painting
hardwood floors
tiles, backsplash
trim, crown moildings

CATEGORIES
Interlocking Stone
SERVICES
Interlocking Hardscapes, Masonry and Woodwork: Patios, Walkways, Driveways, Steps, Retaining Walls, Pool Surounds, Driveway Edging, Stone Fireplaces and Firepit, Outdoor Kitchens, Pegolas, Cabanas, Privacy Panels, LED Outdoor Lighting.
BRANDS
Manufactured Stone: Techo-Bloc, Unilock, Permacon Natural Stone: Banas Stone, Global Arch, Lighting: Kichler Outdoor LED Lighting
SPECIALITIES
hardscape projects and renovations
WEBSITE
http://www.elconcontracting.ca/
YEAR ESTABLISHED
1998
RETURN POLICY
20% restocking fee
PAYMENT METHOD
Cash,cheque, e-transfer and financing available
LICENSES
Business licences in all service area
MEMBERSHIPS
ICPI Certified Installer, Techo-Pro Certificate
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 years. Kindly ask for details. Depends on project completed.
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