Safeway Carpet & Flooring

Carpet & Rug Retailers
Richmond Hill ON
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Safeway Carpet & Flooring
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97%

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Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Safeway Carpet & Flooring

Average customer rating:
9.9 10 (97 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

basement carpet.

Was quick and efficient. Wanted a small basement room carpeted with an underpad for a home studio. Sam came and made quick measurements and assessment, and made recommendations. He then put in the order materials.

Came the morning of around 11 and finished the job right after 3pm. Carpet work is neat and tidy.

Also repaired a baseboard that came loose. Would use again if I needed more carpet.

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Danica in Toronto
Danica in Toronto
2 reviews Toronto, ON
10/10

Townhome Laminate Replacement

We recently bought a townhome that had mismatched laminate flooring in the upstairs part of our unit (3 bedrooms, 2 closets, hallway) which we wanted to replace. Called Sam, was able to get a quote quickly and asked if he could accomodate the work before we could move in which he happily did. Always quick with emails and phone calls, and overall we were very happy with the service. Sam was very professional, provided great product and kept our unit clean. Highly recommend for any flooring needs!

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Carey
Carey
3 reviews Toronto, ON
10/10

Amazing job and end product

Completed a basement renovation, which included new carpet and baseboards. Didn’t know anyone through referrals, so looked on HomeStars and came across Sam and Safeway. Was a bit reluctant at first not directly knowing someone that used Safeway, but man am I glad I hired them. Sam did an amazing job on the removal, clean up and isntall. He went the extra mile in every way possible and I genuinely wish I had more work for him and his team! The carpet looks and feels amazing and the price was more than fair (especially given all the extra work and attention detail Sam did to ensure the job was done right).

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Tom Bartoffy
Tom Bartoffy
7 reviews Vaughan, ON
10/10

Floor refinish

We have 2 bedrooms with parquet that needed some repair, sanding, staining and varnishing. Sam gave us a good quote while Florian did a great job with the repairs and refinishing. Timing went as quoted and planned. As recommended, we allowed the varnish to cure for a week before replacing the baseboards and painting the walls.

Thanks Sam & Florian. Great job.

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Lawrence
Lawrence
5 reviews Richmond Hill, ON
9/10

Hardwood and carpet replace and staircase restore

We had a great experience dealing with Sam and the team at Safeway Carpet and Flooring. Great price on replacing our hardwood flooring and carpeting and restoring our hardwood staircase. The service was excellent and the final product exceeded our expectations.

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laura in Toronto
laura in Toronto
1 review Toronto, ON
10/10

Stair carpet runner

Sam always returned texts and calls quickly, and was always up front with the information we had requested (and we had a lot of questions!). He and his partner were extremely pleasant, efficient time wise and project wise, and very tidy - no mess at all when they had finished installing the carpet. They are amazing people, and they did an amazing job!! Please hire them!

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Private User
Private User
Private User reviews Toronto, ON
10/10

Beyond Happy - work with Sam

Sam at Safeway Carpet and flooring did a incredible job on my carpets. Wanted to get a quote, samples and installed yesterday - and he is a miracle worker and within a week and a half I have a MUCH better looking 2 story loft.
Thank you Sam for being so responsive, your great guidance, speed and making my place look good again!

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Alecia in Toronto
Alecia in Toronto
1 review Mississauga, ON
10/10

Bedroom flooring replacement

They were very personable and professional. I needed the flooring replaced for health reasons and they were very quick to order and set a time to come and do the job. I have already referred them to family who needs similar work done.

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gerionimo
gerionimo
4 reviews Markham, ON
10/10

Engineered hardwood installation

Sam was fantastic from start to finish. He was attentive, knowledgeable and professional throughout the process. There was a communication hiccup along the way (due to Homestars’ glitch) but that could’ve happened with anyone. The quoted rate was reasonable and very fair for the quality of work provided. The bill was also charged as quoted, with no hidden fees. I particularly appreciated that the team was able to accommodate the installation within a short time frame as well.

There were some deficiencies identified after the project was complete but they came back and addressed the issues. The team ripped out laminate and carpet; installed engineered hardwood and shoe moulding; and left the floors very clean! (I was concerned about the amount of dust that resulted from the job, but they really worked hard to clean it up.)

We’d shopped around a few different contractors and they each had something nasty to blindly say about their competitors which made us double back and ask each contractor further questions. Sam was helpful in answering all questions and stood by his quality of work rather than badmouthing other flooring companies.

We were in great hands with Sam and I would highly recommend Safeway Flooring to anyone looking for a turnkey flooring company.

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Company Response

Hi Geri

Thanks so much for your thoughtful and detailed review. This is incredibly helpful.
We only care about what are clients say.

Thank you again for taking the time to share your experience with us. We're grateful for customers like you.

Gord in Pickering
Gord in Pickering
2 reviews Pickering, ON
10/10

Stairway Carpet Runner

With all of the challenges related to working with COVID restrictions, Sam managed every step of the job in a safe and professional manner right from the first review of the job and quotation to the installation and super tidy cleanup. Sam offered excellent suggestions for carpet selection and colours that best suited our existing decor.
Sam and the Safeway Carpet & Flooring team are highly recommended!

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Company Response

Hi Gord,

I'd like to thank you for your recommendations and for this amazing review.

Thank you again for giving me the opportunity to serve you. I appreciate your business and the confidence you have placed in us.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Safeway Carpet & Flooring

Safeway Carpet & Flooring prides itself in providing quality professional carpet sales and installation services at competitive rates with a personalized edge across the GTA. Our goal is to offer my clients the highest levels of service and suitable products, all for the most reasonable prices possible.

Safeway flooring has been the preferred option of flooring in both residential and commercial. With over 21 years of flooring experience you can be confident that your new floors will be installed with the highest quality service and workmanship. Whether your project is big or small, residential or commercial, we cater for all types of carpet flooring installation. We supply and install quality and guaranteed products at unbeatable prices and provide excellent customer service.

CATEGORIES
Carpet & Rug Retailers, Carpet Installers, Carpet & Rug Cleaning & Repairing, and Floor Laying & Refinishing
PRODUCTS
Residential carpet Commercial carpet Carpet tiles Vinyl planks VCT Hardwood Laminate Ceramic tiles MDF baseboard Wood Baseboards Vinyl base
SERVICES
Installation of Wall to Wall Carpet, Carpet Tile, Laminate, Hardwood, Ceramic tiles, LVT (luxury vinyl tile, VCT (vinyl composition tile) and Vinyl Sheets
BRANDS
Shaw Mohawk Beauliue Canadian made carpet and wood
SPECIALITIES
Carpet supply and installation Flooring supply and installation Wood and rubber trims supply and installation
WEBSITE
https://safewayflooring.com/
YEAR ESTABLISHED
1999
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, e-transfers Paypal, Visa, Master Card, American Express
LICENSES
Home Depot Carpet and Flooring Installation certificate, WHIMIS,
LIABILITY INSURANCE
Yes
DIPLOMAS
Business Administration
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
no job is too small or big
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 year labour warranty. Plus respective manufacture's warranty. Kindly ask more details.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.