Dirt Dragger LTD

Formerly Ideal Interior Care Ltd.
Carpet & Rug Cleaning & Repairing
Toronto ON M3C 1A1
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Reviews for Dirt Dragger LTD

Average customer rating:
9.7 10 (131 reviews)

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Utsav
Utsav
0 reviews Mississauga, ON
10/10

Top quality cleaning

Mohammed did a fantastic job deep cleaning the carpeted staircases in my house.
He was courteous, professional and punctual.
The service was priced competitively and I was very happy with the end result.
I would highly recommend this company.

Approximate cost of services:
$290.00
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Company Response

We appreciate your business !
Thank you.

Lucia-HeartlandArea
Lucia-HeartlandArea
5 reviews Mississauga, ON
10/10

Cleaning of L Sectional Sofa

I hired Dirt Dragger to have my L Sectional sofa cleaned and spray-protected. I spoke with Mohamad on the phone and agreed on his services. He did a fantastic job cleaning and spraying my full sofa with fabric protector. I am very pleased with his work and professional approach. He was very accommodating, friendly, thorough and informative on details of the product used and how he would be doing the cleaning. I will definitely use Dirt Dragger again and will refer them to friends and family needing his services....!!!

Approximate cost of services:
$150.00
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Company Response

We appreciate your business
Thank you

vienne from Richmond Hill
vienne from Richmond Hill
6 reviews Richmond Hill, ON
0/10

Large wool Rug cleaning

Save yourself the hassle - DO NOT AND ONCE AGAIN DO NOT USE THIS COMPANY. Wanted to get an oversized Chinese wool rug cleaned and Mohamad when contacted came within few hours to give a quote . He would do all the sweet talk to get the business and will promise you Stars and moon.

After his recommendation to not to take large wool rug to the plant , agreed to have it steam cleaned at home. He came to do the cleaning on July 18, 2023. Also gave him the added business to do the stairs etc.

After the heavy rug dried out, it looks even dirtier than before. When contacted Mohamad on July 21st , he asked to send the pictures and from thereon there was complete silence.

Sent him text message on July 31st and still no response. As expected, he started ignoring calls until called his contact person to complain of his poor service. That is when he called and his tone changed. He started making all kinds of excuses that he would contact his repair guy and would get back.

As expected, no further communication and no after sale service ZERO.

The Rug looks so much worse after cleaning. Called 3 more companies to show the same each and everyone of them said that it looks so dirty and especially rug of this size should have never been cleaned at home. Am now giving business to another company who will take to the plant to fix all the flaws and poor quality of work done by Dirt Draggers.

Approximate cost of services:
$605.00
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Company Response

Mohamad was working in same block due to which he was able to come quickly and give you quote

We are glad you like the result of stair Clenaing

When mohamad come he gave you both the option to clean the rug at the plant and in home

He told you that washing rug in plant to better but you chose to go with cheaper option to wash in home which is fine. But when mohamad show you that's certain stain will not go of glue or paint in either situation washing in house or washing in plant. It need to reweave.

You agree that it's fine it will hide under coffee table and you agree that it's fine if the stain don't go.

It need special skill and we can't do in the same price.

Mohamad still schedule to come back after 1 month and see what is the option to resolve the issiue. After 1 month of services done.

But you don't want to spend money on the used rug you bought form some one and it's chines wool rug

Not worth to spend money on repair

You started blaming mohamad that the rug look more worst, where he inform all out come of the stain

But still if you want us to resolve the issiue we can reweave the rug where there paint or glue stain and it can resolve the issiue.

Sue Currie
Sue Currie
3 reviews Mississauga, ON
10/10

area rug cleaning

Mohamad

Great job on my area rug. Very clean and look great.

I would HIGHLY RECOMMEDED you to anyone.

Thanks again

Sue Currie

Approximate cost of services:
$30,000.00
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Company Response

We appreciate your business,
Thank you.

Brett
Brett
9 reviews Oshawa, ON
10/10

Awesome Job (Mohamed is so great!)

After a bad appliance delivery in winter left my basement carpets stained, I needed a professional to come in. Mohamad's quote was not only extremely reasonable but he was thorough, helped move items in the basement and was extremely efficient and great. They were also great at communicating arrival times. Can't say enough good things. Hire these guys with confidence!

Approximate cost of services:
$180.00
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Company Response

We appreciate your business.
Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Couch cleaning

Excellent service, we were very pleased with the results and efforts that went into the cleaning. Would definitely recommend and use Dirt Dragger again.

Approximate cost of services:
$169.50
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Company Response

Thank you.

Katie in Lindsay
Katie in Lindsay
2 reviews Kawartha Lakes, ON
10/10

Carpet Cleaning

Mohamad was referred to me by a friend, and he did a fantastic job. He was friendly, professional and efficient. We had two large area rugs and a runner cleaned. Im embarrassed to say, I didnt realize just how dirty they were. I will definitely be calling them again.

Approximate cost of services:
$200.00
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Company Response

We appreciate your business

Thank you.

Tim Haynes in Ajax
Tim Haynes in Ajax
7 reviews Ajax, ON
10/10

Clean carpeting, loveseat, sofa, dining room chair seats

Mohamad did a wonderful job. His communication was perfect and friendly. He discussed the work thoroughly and inspected the job site to ensure accuracy of the quote. He completed the work on schedule and with a great price. We would not hesitate to use Dirt Dragger again. Hire them with full confidence!

Approximate cost of services:
$400.00
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Company Response

We appreciate your business
Thank you.

Patrick in Toronto
Patrick in Toronto
0 reviews Bowmanville, ON
10/10

Professional results!

Very friendly and experienced. Very clean job, showed up on time, great results. Would definitely recommend!

Approximate cost of services:
$270.00
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Company Response

We appreciate your business.
Thank you.

Bushra
Bushra
1 review Toronto, ON
10/10

Carpet and sofa cleaning

Wonderful job! Must give a chance if you need cleaning services!!!! Good job!! Keep it up!

Approximate cost of services:
$450.00
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Company Response

We appreciate your business,
Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Dirt Dragger LTD

Dirt Dragger LTD has been offering Carpet and Rug Cleaning Services for the past 20 years. Owner/Operator performs the work with no sub contracting.

We offer residential/commercial carpet cleaning services where we will steam clean, deodorize and disinfect all of your carpets.

Oriental/Area Rug Cleaning: Persian Rugs, Wool, Cotton and synthetic in plant cleaning oriental/area rugs steam cleaned. On premises

Construction Cleaning: Hardwood Washing

Upholstery Cleaning: Natural and synthetic fabrics on sofas, loveseats, dining & kitchen chairs, headboards, patio furniture, etc. Steam cleaned, disinfected and deodorized.

Pet Stain / Heavy Stain Removal: A large variety of stain lifters, degreasers and concentrated solutions are available to treat pet stains, high traffic areas, food & beverage stains, etc.

100 % Customer Satisfaction. If you are not satisfied with our cleaning results after the first 15 minutes we will stop and not continue at your request.

We provide a complete line of specialty cleaning and restoration services to the residential and commercial markets in Toronto, Mississauga, Brampton, Milton, Burlington, Hamilton, Maple, Richmond Hill, Markham, Scarborough, Pickering, Ajax, Whitby, Oshawa, and surrounding areas.

CATEGORIES
Carpet & Rug Cleaning & Repairing and Drapery & Upholstery Cleaning
SERVICES
Carpet Cleaning Oriental Rug Cleaning Persian Rugs, Wool Construction Cleaning Upholstery Cleaning Sofas, loveseats, dining & Kitchen chairs, headboards, Patio furniture Pet Stain / Heavy Stain Removal Scotchgard Tile and grout cleaning
SPECIALITIES
Specializing in residential carpet cleaning and commercial carpet cleaning
WEBSITE
http://dirtdragger.com/
PAYMENT METHOD
Visa, Mastercard, Cash, Cheques
LIABILITY INSURANCE
Yes
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