We were having issues with 30-yr-old builder-installed plumbing fixtures in our washrooms and wanted to replace them without changing cabinets or retiling. Rob came out and assessed the situation, giving us options and advising on some things that couldn't be done without reworking the shower tiles. We could not have arrived at a solution on our own, without his advice. A few weeks later he came back on the date he originally committed to, and got the work done in one day, including installing two new sinks and faucets in the original cabinetry. Everything looked very professional, the final cost was close to his estimate (note it was not a firm quote), and they cleaned up after themselves very well. A month later we have had no issues with the work and are very satisfied.