Ancient Whirlpool washer began making strange noises and then stopped working. Called MWAW Friday. Knowledgable agent on the phone. Transparent about costs and process. Took preliminary info and forewarned the item might not be repairable. Appointment Monday. Tech Denis was delayed, called to advise, called again when on his way. Wore a mask, used gloves, respectful of pandemic circumstances. Reviewed 'symptoms'. Did a careful examination. Found and demonstrated the problem (drum bearing worn = repair would be too expensive relative to cost of replacing the unit.) This crew is straightforward, reliable and cost-effective. Highly recommended.

Recently we had problems with the ignition on our Miele gas range and were referred to Man With A Wrench. We had excellent helpful service from the first phone call, when the team member was very concerned to provide help even though we are located significantly north of Toronto. The technician who came was careful, thorough, courteous and efficient. We really appreciated his very professional help, including respecting Covid protocols. We would definitely use this company again.

No words can describe how professional, knowledgeable, kind, clean, respectful this company is!!! They are absolutely amazing and we will be using them for all of our repairs going forward!!! We had multiple companies in and were giving the wrong information and charged for issues that were incorrect! These guys make you feel comfortable from start to finish from booking to dealing with their technicians! Will hire no one else but them going forward!

I requested a video consultation to repair a dryer control dial. Within a few minutes, Man With a Wrench advised me what part I needed to order and how to order it. This service was provided absolutely free of charge. I hope that this business practice will be continued, perhaps offering a video consultation at a lower rate, to be followed, if necessary, by an in-person visit at a higher rate. That would be a wonderful business model, from a consumer perspective. I highly recommend this company.

My tenants called me and advised that the fridge and freezer stopped working. I called Miele and advised that the earliest a service person is available would be in 2 week's time. I asked if Miele would recommend a company that could look at the fridge/freezer and they gave me the contact details for Man with a Wrench. By the time I called Man With a Wrench, it was already 6:30pm. Cristina answered the call and was able to arrange for someone to come the next morning. She gave detailed information on how the service will be charged. She was very patient as i had to coordinate the time with the tenants. The service person who came the next morning was professional and courteous. He returned a second time as we needed to thaw the freezer and reset the fridge. He gave great advice on how to avoid the same issues from reoccurring. The charge was reasonable and exactly as quoted. I would highly recommend them.

We have been undergoing a number of renovations in our basement and dining room. These have involved the re-routing of some heating ducts, waterline re-routing from basement to second storey and AC line re-routing. It was great being able to have all of this work coordinated through Alex and his team. I will continue to use on future projects.

We have used Man With A Wrench multiple times at our condo. They have installed a dishwasher for us, fixed a broken pipe under the sink and most recently replaced our sink strainer.
They are always on-time, professional, clean and friendly.

Had a big problem with 3 year old Samsung Range Oven. Man with a Wrench was the agent used by the warranty company. I was surprised at how responsive Man with a Wrench was from first contact to the fix. Dealt with an excellent agent on the phone - Chris who told me that I would be contacted the next day by the local service tech - Andy. Andy diagnosed the problem, the warranty company approved it and within a week the part had come in and Andy replaced the main board. Andy was great. Whether I have a warranty or not I will use this company again. They are excellent and for my experience, very honest. Thanks guys for the great work!

Dishwasher valve had to be replaced and it was done properly. I'm happy with the service.

But the part was just a few dollars worth and labor charge was a bit higher than i would've liked and included charged travel time.

My advice is to inquire how labour charge will be calculated before having any service performed.

As an absentee landlord I use MWAW a lot for appliance fixes and plumbing. They are super responsive, able to get crews out on site very quickly, have access to a good range of expertise, and always get the job done to complete satisfaction. And they are very reasonable! I first heard of them on a Facebook neighbourhood group, and I'm really glad I did. Use them often and would highly recommend.