My washing machine has been making a terrible screeching sound. Alex came over and had a look at it. I wanted it fixed before my wife and I have our little squirt arrive. Alex is very very chatty. I enjoyed our interaction. He really took the time to explain what the screeching issue was to me. As a matter of fact he loaded me up with info - it was clear he takes pride in his work. As he investigated the problem, he was totally honest and told me fixing the washer would be more expensive in parts and labour than buying a washer brand new. So he didn't fix it. I'll wait a few years until the washer dies completely. His honesty was appreciated above all.
- Approximate cost of services:
- $80.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for taking the time to write this review. We would love to fix all problems, but in some cases the machine may have served its purpose and may only cause headaches in the future. We make sure we provide all of the necessary information to allow our customers to make the best decision that is pertinent to their circumstance. We are glad Alex was able to assist you and wish you luck in the future. If you have any more questions for us dont hesitate to call!
Have a remarkable day.