Ancient Whirlpool washer began making strange noises and then stopped working. Called MWAW Friday. Knowledgable agent on the phone. Transparent about costs and process. Took preliminary info and forewarned the item might not be repairable. Appointment Monday. Tech Denis was delayed, called to advise, called again when on his way. Wore a mask, used gloves, respectful of pandemic circumstances. Reviewed 'symptoms'. Did a careful examination. Found and demonstrated the problem (drum bearing worn = repair would be too expensive relative to cost of replacing the unit.) This crew is straightforward, reliable and cost-effective. Highly recommended.
- Approximate cost of services:
- Company Response
Thank you for your great review!
We are happy to hear that Denis was able to provide you with the correct advice to tackle your washing machine issue. With a bearing issue, the costs for repair end up costing almost as much if not as much as a new appliance, and therefore it is never cost efficient to proceed with repairs.
If there are any other issues with your appliances, please dont hesitate to contact us and we will be more than happy to help!
Team Man With a Wrench