Our shower with acrylic base was leaking and caused water damage to the ceilings of our 2nd and main floors. We had the original plumber who installed the shower 1.5 years beforehand come to investigate the issue. They repaired the drain and said there was a crack in the base that was causing the leak. Our contractor also said the crack was causing the leak. Both said the best solution would be to rip out our relatively new shower and re-install. Instead we called James to see if he could repair the base. He arrived ready to fix the supposed crack, but he determined it wasn't causing the leak, buffed it out and continued to look for the issue. He brought in a second opinion plumber, they replaced the drain and addressed leaks in the pipes. He did what the original plumber could not and saved us from an unnecessary reno. We are so happy with the work James did and the patience he had when the scope of the job changed from crack repair to full on plumbing work. Thank you James!