Lt Integrity Improvements

General Contractors
Ottawa ON K2T 0A7
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Lt Integrity Improvements
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93%

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Best of the Best '22 
Best of Award '22 winner 3 timesBest of the Best '22 Best of Award '22winner 3 times

Reviews for Lt Integrity Improvements

Average customer rating:
9.4 10 (114 reviews)

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Pat & Wendy
Pat & Wendy
0 reviews Ottawa, ON
10/10

Interlock and stonework

We have had Leng and his crew perform a few jobs for us and have been very pleased with their work. All our concerns have been addressed promptly. They are a very busy group so timelines are sometimes skewed due to weather etc., but overall were happy with their services.

Approximate cost of services:
$123,456.00
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Company Response

Thank you for the great review, we appreciate the kind words. We are looking forward to working with you again in the near future.

Thanks

LT Integrity

Private User
Private User
Private User reviews Ottawa, ON
10/10

New interlock patio and repair interlock front steps

We are very happy with the job these workers did. They were so polite and helpful.

We will definitely have them back for other jobs.

Approximate cost of services:
$5,650.00
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Company Response

thank you for the great review. we are looking forward to working with you in the near future as well. enjoy your summer!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Refurbish Old Interlock Front Step

What a pleasure to deal with this company. Excellent work at a very reasonable price. Our step looks new again! Highly recommend Leng and his team.

Approximate cost of services:
$1,100.00
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Company Response

Thanks for the great review. We loved how the steps turned out and are thrilled to hear how happy you are with them. We look forward to working with you and or your friends and family.

Thanks

LT Integrity

John
John
0 reviews Ottawa, ON
10/10

Front interlock

Had them do my interlock. Very professional and the services was excellent. Will definitely use them again for future projects.

Approximate cost of services:
$15,000.00
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Company Response

Thank you for the great review. We appreciate the time you took to tell other people about us. We look forward to working with you in the future!!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Interlock

LT Integrity did such an amazing job on our interlock to widen our driveway. Those guys work so hard, fast and effective. They can really transform the outside of your house. Communication was so great, always had someone around to answer questions when needed. These guys are interlock artists! They did a couple of our neighbours and a couple friends of mine too. They also were super happy with their work! These guys are great!

Approximate cost of services:
$6,000.00
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Company Response

Thank you for the great review. Wo love our job and the end results of our craftsmanship. We appreciate the kind words and how easy you made our job. We look forward to working with you again in the future.

Thanks
LT Integrity

aismail85 in Ottawa
aismail85 in Ottawa
3 reviews Ottawa, ON
10/10

Front Yard and Patio Instal

Great professionalism, friendly, price, efficient and responsive! Leng and Dwyane have been such a positive experience and are great to work with. Our backyard and patio look amazing and will continue to work with them.

Approximate cost of services:
$28,000.00
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Company Response

Thank you for the great review, we love the positive feedback. We appreciate your business and look forward to working with you in the near future.

Hope you have a safe and happy holidays.

LT Integrity

Sharron B in Ajax
Sharron B in Ajax
2 reviews Ottawa, ON
10/10

Interlock improvement, replacement/front step upgrade

Hired LT Integrity Improvements to remove old, uneven interlock around driveway, in front entrance area, and along the side of the house. Hauled away old bricks, and levelled and replaced with new interlock. Had old original cement steps capped with matching interlock. Also had them fix a few minor problems that needed attention. Great crew, hard workers, professional oversight. Very pleasant and responsive to deal with. Very happy with finished job. Big improvement to front entrance/driveway. Looks clean and modern. Job completed quickly.

Approximate cost of services:
$12,000.00
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Company Response

Thank you so much for taking the time to share your feedback. We value your business and aim to ensure your satisfaction. It was a pleasure working for you.

The Armstrongs in Ottawa
The Armstrongs in Ottawa
1 review Ottawa, ON
10/10

Garage Repair

We hired Leng and his team to complete a repair of our 100 year old garage (floor and cement short wall). The walls were sealed, formed, secured with rebar then concrete was poured. The walls were parged afterwards. The floor was removed then rebar was installed and concrete was poured. The finished product looks fantastic! Their work was neat, clean, on-time and fairly priced. This is the second time LT Intergriyy Improvements has completed a renovation project at our home. We continue to be impressed with their work. Thank you to Leng and his team for their most professional work.

Approximate cost of services:
$10,500.00
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Company Response

Thank you for the great review. We love having repeat customer as it fits in with one of our main goals to build relationships with clients. We really enjoyed working with you and are happy you are satisfied with the results. We look forward to working with you in the future.

Thanks,

LT Integrity

marg.maddock
marg.maddock
3 reviews Ottawa, ON
1/10

patio stones installed, garage floor resurfaced

We were very disappointed with this company. It was expensive and they did not do a good job on either of the two projects. They put a layer of concrete over our existing garage floor, and four long cracks developed within two months. Their fix was to hide the cracks with a layer of epoxy paint. The patio was worse. They assured us they could lay the stones on sand over our existing patio. The grout didn't set properly and although they eventually sent a worker to try to fix it, in both cases they were relatively inexperienced and lacked supervision. The owner says he will "try" come back next year, but will not put that in writing. Very poor.

Approximate cost of services:
$18,000.00
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Company Response

Let us first say that we appreciate feedback as it allows us to grow and improve as a company. That said, the best and most constructive feedback is honest feedback. Please allow us to address your concerns below.

With regards to the concrete floor, you were presented with 2 options. The 1st and more costly of which was that we could rip out the whole garage floor and pour an entirely new floor. The 2nd and less expensive option was that we could pour a 5 inch layer of concrete on top of the existing floor to enhance and preserve its integrity, but with the caveat that it would likely develop hairline cracks which would be a cosmetic concern and not a functional one. You chose option 2. In 3 months we were called back to look at the hairline cracks which we had stated initially was a possibility having gone with the cheaper option of repair over replacement. You were offered two options to address this issue free of charge. The 1st was the cutting of four expansion joints and the 2nd was that we could epoxy the floor. You chose the epoxy. Regarding the overlay of interlock on your existing concrete patio and your concerns with drainage, the issue was your eavestrough which was causing undue and excessive water accumulation. Though not an issue of our creation, and again one which we had expressed as a concern from the outset, we offered you a solution free of charge. We value our clients and aim to assist them wherever possible. Sadly, you were unhappy with the timeline we gave you.

We appreciate your business but we are very disappointed by the dishonesty of your review.

Warm Regards

LT Integrity.

Tracy in Ottawa
Tracy in Ottawa
3 reviews Ottawa, ON
8/10

Interlocking walkway and driveway

Dealing with LT Integrity has been good to deal with. They did an excellent job on our walkway and adding interlocking to the side of our driveway. There were some issues that arose but dealing with them was easy and they worked to correct everything. Price was great and they got work done within about a month. Would recommend.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for the great review. We appreciate customers that take the time out of their day to rave about the quality of our work. We do our best to communicate to each customer and to solve any problems that arise.
We look forward to working with you and/or friends in the future.

Thanks,
LT integrity

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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