Black Tar Construction

Formerly Black Tar Paving
Paving Contractors
Ottawa ON K2J 0X1
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Paving Contractors
Black Tar Construction
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88%

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Reviews for Black Tar Construction

Average customer rating:
8.6 10 (69 reviews)

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Audrey Harris
Audrey Harris
2 reviews Nepean, ON
10/10

Exceptional experience

The exemplary service we received from Black Tar from start to finish was simply outstanding. Their responsiveness and professionalism made scheduling a breeze, and the paving job on our driveway exceeded our lofty expectations. The meticulous cleanup afterwards was the perfect finish to a superb service experience. Their lifetime warranty and glowing Google reviews reflect their dedication to quality and customer satisfaction. We are delighted to recommend Black Tar to anyone in need of premier paving services, assured by our own exceptional experience.

Approximate cost of services:
$4,600.00
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Company Response

Hello Audrey,

Your words capture the essence of what we strive for at Black Tar – exceptional service from start to finish. We're glad that every aspect of our service, from responsiveness to cleanup, not only met but exceeded your expectations. We’re thrilled to have your recommendation and thank you for acknowledging our dedication to customer satisfaction. It's our pleasure to maintain these high standards for every client.

Warmest regards,
Samy Tahtawy
CEO

Allen
Allen
2 reviews Nepean, ON
10/10

Great price and great quality

Great price and great quality. They're not the cheapest in town but we were looking for the best bang for our buck back in 2019 and Black Tar came highly recommended. They were farily price compared to the other three quotes we received, but the professionalism and attention to detail in the quotation process is what sold us. Choosing Black Tar was also influenced by their lifetime warranty and well-known reputation. When we noticed a small crack, their team's quick response was commendable. They addressed the issue under warranty promptly, showing their commitment to customer satisfaction. This level of attention and professionalism from Kenny and the team reassures us that we made the right choice in 2019. We're thankful for their dedication to maintaining high standards.

Approximate cost of services:
$5,500.00
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Company Response

Hello Allen,

It’s wonderful to hear from a long-standing client! We’re honored by your continued trust and glad to know that our commitment to quality and fair pricing has stood the test of time. Addressing concerns swiftly is part of our promise, and we're happy we could resolve your issue to your satisfaction. Thank you for acknowledging Kenny and the team's efforts. Your support since 2019 is much appreciated!

Best regards,
Samy Tahtawy
CEO

Francis
Francis
3 reviews Nepean, ON
10/10

Outstanding service

The outstanding job Ramy and the Black Tar crew did on our driveway left us thoroughly impressed. Their dedication to quality was evident from our first interaction to the completion of our stunning driveway and interlock walkway. While a slight rescheduling was a minor hiccup, the team's professionalism made the process smooth. Their approachability and efficiency have made us not just satisfied customers but also advocates for their services. We encourage anyone seeking a dependable paving team to consider them first.

Approximate cost of services:
$5,600.00
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Company Response

Hello Francis,

We're truly grateful for your words of praise and your recommendation. It’s heartening to know that our dedication and approachability shone through, even with the slight scheduling adjustment. Advocacy from clients like you reaffirms our commitment to outstanding service. Thank you for choosing Black Tar, and we’re always here for your future paving needs.

Best wishes,
Samy Tahtawy
CEO

Kathryn
Kathryn
3 reviews Nepean, ON
10/10

Best Quality

Opting for Black Tar was a decision influenced not only by their solid reputation but also by personal touches that made our experience special. Max allowing my kids to take photos with the machinery was a highlight, showcasing their thoughtfulness. Their immediate response to our queries and the seamless communication made the project effortless. The quality of the finished driveway was exactly what we expected, which is what we were told about by our neighbor. We wholeheartedly trust Black Tar and will recommend them to our friends for their paving needs. Thanks again Max!

Approximate cost of services:
$4,200.00
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Company Response

Hello Kathryn,

Thank you for the glowing review! It's always a joy to hear when our team's personal touches make a memorable impact. We're delighted that your experience with us was seamless and met the high quality we promised. It’s wonderful to have earned your trust and recommendation. We’re grateful for the opportunity to have worked with you and look forward to assisting your friends with their paving needs.

Warm regards,
Samy Tahtawy
CEO

Ramon Glenn
Ramon Glenn
2 reviews Nepean, ON
10/10

We strongly recommend them

After extensive research and contacting several companies, Black Tar's customer service truly stood out. I noticed it as soon as I called initially for an estimator around August of 2023. From the moment they answered the phone to the prompt visit by their estimator 3 days later, their professionalism was apparent. It was cool how I received the quote via email before the estimator even left my property. They completed our driveway last fall, impressing us with their timeliness and the flawless execution of the project. Their responsiveness to calls and emails was remarkable, setting a new standard in customer care. The driveway not only meets but exceeds our expectations, earning praises from several neighbours. We strongly recommend them without hesitation.

Approximate cost of services:
$4,600.00
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Company Response

Hello Ramon,

Your review reflects the high standards we aim for at Black Tar. Knowing that we stood out after your extensive research and delivered beyond expectations is incredibly gratifying. We're honored by the strong recommendation and the praises from your neighbors. Your experience reaffirms our commitment to excellence. Thank you for trusting us with your driveway, and we're here whenever you need us.

Best regards,
Samy Tahtawy
CEO

Tim
Tim
3 reviews Nepean, ON
10/10

Super Responsive

Thanks Max for letting my kids take a picture with the machinery last year. My spouse and I are happy we went with Black Tar, we were on the fence at first between them and another contractor, but now we know we made a good choice. They answered the phone right away and were super responsive with emails, which made everything so smooth. The work they did looks really sharp, exactly what we were hoping for. We got the tip from our neighbour, and after seeing their work and hearing good things, we knew we had to go with them. I'd definitely call them again and tell my friends about them.

Approximate cost of services:
$5,700.00
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Company Response

Hello Tim,

It's heartwarming to hear your family had a memorable experience with us. Thank you for choosing Black Tar and for appreciating our responsiveness and quality work. We're so glad the little extra we do makes a big difference. Knowing you'd call on us again and recommend us to friends is the best compliment we could hope for. Until next time!

Warm wishes,
Samy Tahtawy
CEO

Elmer Williams
Elmer Williams
2 reviews Nepean, ON
10/10

Driveway

Big shoutout to Ramy and the crew for the fantastic job on our driveway! They promised us top-notch work and totally delivered. They were such a pleasure to deal with too - made the whole process a breeze. The office team was always on the ball, and the Quality Control team was friendly and informative. We're happy with the project they isntalled, we got our driveway redone and an interlock walkway installed. The only thing I would have appreciated is not getting rescheduled, we got rescheduled once. Highly suggest giving them a call if you're in the market for a reliable paving team.

Approximate cost of services:
$5,700.00
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Company Response

Hello Elmer,

Thanks for the big shoutout to Ramy and our crew! We’re over the moon to know the effort we put into our work and client relationships shines through. Your ease throughout the process is exactly what we strive for. We also take your feedback about rescheduling seriously and will work to streamline this going forward. We’re here for any future projects you have in mind.

Warmly,
Samy Tahtawy
CEO

Steve
Steve
4 reviews Nepean, ON
10/10

Very friendly

We got our asphalt done in 2019, we mainly went with BT because of their lifetime warranty and reputation. They've got this lifetime warranty which is pretty cool, we had a small crack develop (around 1 foot long) last spring but they showed up and fixed it within a week. They were quick to respond to my calls and emails, which is hard to find these days. The guys that came to fix the crack were very friendly and apologized for the crack forming, which was completely fine considering the weather in Ottawa, cracks are expected! Thanks to the paving team for paving my driveway in 2019, and thank you Moh for fixing the crack last year!

Approximate cost of services:
$4,000.00
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Company Response

Hi Steve,

It’s great to hear about your positive experience, and I’m glad our lifetime warranty gave you peace of mind. We understand the importance of responsive service, and it’s affirming to know our team met your expectations, especially with the unique challenges of Ottawa weather. I’ll pass your thanks to Moh and the team—they'll be pleased to hear it. If anything else comes up, just let us know. We're here for you.

Best,
Samy Tahtawy
CEO

Richard
Richard
2 reviews Nepean, ON
10/10

Quality work

My experience with this asphalt company was just stellar. They really prioritize quality work and customer service, and it shows. They were super quick to respond to my calls and emails, making it easy to get everything scheduled. The paving job on our driveway? Absolutely exceeded our expectations. And the cleanup afterward was the cherry on top. With their lifetime warranty and all the rave reviews on Google, you know you're in good hands. Definitely recommending them to anyone who needs paving services.

Approximate cost of services:
$5,600.00
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Company Response

Hello Richard,

Your stellar feedback has truly brightened our team's day! We're passionate about delivering not just quality work, but an experience that leaves a lasting impression. It's affirming to know we've succeeded on both fronts with your project. The clean-up is indeed the final, but crucial touch. Your commendation and recommendation are the highest compliments we could receive. We're here whenever you need us again!

Best regards,
Samy Tahtawy
CEO

Eric Baker
Eric Baker
1 review Edwards, ON
10/10

Exceptional Service and Quality Work

My wife and I did a lot of shopping around, we contacted 7 paving companies, 4 of which picked up and showed up for an estimate. Black Tar was fairly priced, but what grabbed our attention was their customer service over the phone and their responsiveness. They picked up the phone immediately and an estimator was out our house just a couple of days later. They paved my driveway last fall, and wow, they really knocked it out of the park! They promised they'd be done on time, and they totally were. Top-notch. Always got back to me super quick, whether it was a call or an email. And the driveway looks as expected. Now I get why my father in law raves about them. Def recommend them to anyone looking for driveway work in Ottawa.

Approximate cost of services:
$17,000.00
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Company Response

Hello Eric,

It's fantastic to hear that our service and craftsmanship hit the mark for you! We take pride in our responsiveness and it's rewarding to know it stands out. Your feedback is invaluable and rest assured, we'll continue to deliver the quality and reliability you've experienced. Should you need our services again, we're just a call away. Thanks for the high praise and for passing on the good word.

Best,
Samy Tahtawy
CEO

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Black Tar Construction

Black Tar Construction is an Ottawa-based company that offers Asphalt Paving, Interlocking, and Foundation Repair services. Black Tar Construction was founded in 2013 with the goal of offering outstanding customer service for our customers and a great work environment for our employees. The growth of Black Tar has been achieved ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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