The price of the hardwood was very reasonable but the installation was terrible and the company's response to my concerns was even worse. The installers were not professional and left dents throughout all the hardwood they installed (see pictures). I suspect the machine they used to cut the hardwood left these marks. They finished the job in the evening and it was dark and I didn't notice the marks. Painters arrived the next morning and put tarps all over the floors. I didn't notice all the marks until the painters left. I advised the company and they said I approved the job when the installers left and they would not do anything.
- Approximate cost of services:
- $4,100.00
- Company Response
Dear Customer, your review has been received, even though the team worked for you had many good comments from before, we have decided to suspend them for further investigation into this case.