Stannah

Elevators, Lifts & Ramps Installation & Service
Markham ON L3R 5L9
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93%

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Best of the Best '22 
Best of Award '22 winner 4 timesBest of the Best '22 Best of Award '22winner 4 times

Reviews for Stannah

Average customer rating:
9.8 10 (85 reviews)

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woodburns7 in PETERBOROUGH
woodburns7 in PETERBOROUGH
0 reviews Whitby, ON
10/10

Stair climber installed

We installed a stair climber so we could remain in our home as we age.
Tax incentive this year can be applied.

Approximate cost of services:
$5,000.00
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Company Response

Being able to stay in the home you love is a great reason to purchase a stairlift. We're happy that you selected Stannah and thank you for sharing your review.

Private User
Private User
0 reviews , ON
10/10

Stair chair

Health reasons required a straight line lift from the lower level to the front door landing . The sales representative arrived promptly, measured the location and gave me a firm price on the spot. After comparing 3 competitive quotes we determined Stannah provided the best product at the most competitive price. The order was placed and the lift was installed less than a week later. It works flawlessly and is just what I need.

Approximate cost of services:
$4,500.00
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Company Response

We love when our customers compare Stannah and trust us with their business. Thank you for taking the time to share your experience and enjoy flawless operation of your stairlift for many years.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stair lift installation

Great workmanship. The gentleman that did the work was very professional and very thorough in the explanation on how to use the chair. Very satisfied with the installation

Approximate cost of services:
$3,300.00
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Company Response

On behalf of the team at Stannah Canada, we thank you for trusting us with your business. Enjoy your new stairlift!

p491
p491
0 reviews Kitchener, ON
10/10

Replacement of batteries in chairlift

Left a my name and number on their site. Was called the next day so I could explain the problem was having with the chairlift. They sent out a technician the next day. Great service of inspecting the chairlift and what was needed. He tested the chairlift to make sure there were no other issues with it functioning correctly. Very polite and knowledgeable when asked questions about their product and company. Would highly recommend them.

Approximate cost of services:
$365.00
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Company Response

Thank you for taking the time to comment on your experience with our team at Stannah. We're thrilled to hear that your stairlift was serviced quickly and correctly so you can trust it for many more years.

Roshan - Woodbridge
Roshan - Woodbridge
0 reviews Vaughan, ON
10/10

Chair Lift Rental

Wow! Professional and prompt service delivered with great warmth and compassion!! Christy was extremely helpful and knowledgeable. It was a pleasure to deal with her. Installation was quick and seamless. Ben's service and demeanor was excellent. Covid 19 safety protocol was adhered to at all times. THANK YOU!

Approximate cost of services:
$2,100.00
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Company Response

Thank you for taking the time to share your experience with our team at Stannah Roshan. We are pleased to have earned your trust and we wish you many years of safe travel on your stairs.

Private User
Private User
Private User reviews Mississauga, ON
10/10

Stairlift

We utilized Stannah for my parents home to ensure their mobility was not limited. Matthew at Stannah maintained regular conversation with me and provided me with updated all throughout the process. Ben and David installed the stair lift to perfection as promised however they went above and beyond in ensuring that the place was ready to go after the installation including disposing of the material as needed and cleaning.

Thank you Matthew, Ben and David for a job well done!

Approximate cost of services:
$10,000.00
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Company Response

We're thankful that you chose our team at Stannah for your parents stairlift and you are pleased with the experience. Wishing you all the best and thank you for trusting Stannah with your business.

HappyinHamilton
HappyinHamilton
0 reviews Hamilton, ON
10/10

Stannah Stair Lift

Stannah was recommended to us by family friends in Ottawa. We had the first one installed for my father in our Ottawa home which has a beautiful spiral staircase. The stair lift was custom designed and fit the shape of the staircase with precise elegance. The installation was hassle free. The service providers and technical personnel were highly trained, considerate and helpful. A few years later we moved into a new home in Hamilton. The Stannah team in Ottawa and Toronto helped us coordinate a new installation in Hamilton. The excellent service continued. Over 5 years of continuous use we have had no trouble with the stair lift.

Approximate cost of services:
$10,000.00
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Company Response

It's great to hear from you and we love the term "custom elegance". We trust that you will have many more years of safe travel on your stairs. Thank you for giving us the opportunity to earn your trust.

Michael V.
Michael V.
1 review Toronto, ON
10/10

Stannah customized chairlift

We had a Stannah 260 Custom Curve Stairlift installed from our basement to the second floor. The entire experience was positive. We recommend Stannah without reservation both from a product performance standpoint and top notch personnel. Matthew visited our home, studied the need, made measurements and presented a quote. Very thorough. With only a minor change the architectural drawings matched his initial work.

Joe, Ben and David were the installation team. Always masked. They were very careful. Checked and double checked each segment of the travel to assure it operated properly. Reviewed the operation with us. Worked digilently for the 3-4 hours required for the installation. Kudos to all.

Approximate cost of services:
$16,900.00
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Company Response

Thank you for taking the time to share your experience with Stannah Michael. We take great pride in our products and service and are always thrilled to hear from customers like yourself. We wish you the best.

Gaynor
Gaynor
1 review Markham, ON
10/10

Stairlifts

One of the reasons I would recommend Stannah is that there is no middle-man. You are dealing directly with the manufacturer and Installation team, so there is stronger accountability.

I want to thank the Mobility Sales Specialist and Installation Crew of Stannah, Markham. From start to finish I was pleased with the process and service provided. The Mobility Sales Specialist was patient in educating us and explained why a different stairlift to the one I had chosen would be better for my parent. He also suggested looking at government rebates for (home improvement tax credits for seniors). The Installation crew were professional and efficient. I had two stairlifts put in, from ground to 2nd floor and ground floor to basement. It was completed in record speed plus they removed an existing handrail which cluttered the space on the stairs and they installed the remotes exactly where I wanted. Clean up was done well too.

Approximate cost of services:
$12,085.00
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Company Response

Hi Gaynor, we appreciate you taking the time to share your experience with our team at Stannah. We wish you the very best and trust you will enjoy the new stairlift for many years.

3rdtimestillnotdone in Toronto
3rdtimestillnotdone in Toronto
1 review Markham, ON
10/10

Assurance and no hassle

Really happy with the whole process, from getting a price quote to finished product. Stair lifts are not common and you really don't know where to start when researching. Stannah was able to provide experts, Christy, who are knowledgeable and willing to spend time in educating and guiding through. From products, process, pricing to final installation. Really gave us the assurance in going with Stannah chair lift.

Also, there's not much reviews on senior products out there. No fancy YouTuber throwing sexy cinematic reviews for senior chair lifts. So you'll end up reading a bunch of random thoughts off google and still be skeptical (like this one you're reading, thinking I got paid).

Stannah was the best in clarifying all the confusion, so we went with them. Mainly the company have been around for a long time and pride itself in service and product quality. Their pricing is absolutely justified. When you need a product like this, you don't want to compromise. You just want to have it done and done right so your parents can get up / down the stairs. If there's issues, you know they are around for you.

Thanks guys for doing a great job at installation. Ben, Joe, David high speed ninja their way in and out. There were absolutely no mess to clean up after. Took care of the original hand rails, doors and even hang up my dad's clock. Highly recommend, the professionalism is top notch.

Approximate cost of services:
$17,000.00
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Company Response

It can be daunting to research a product like a stairlift but we do believe that a superior product and going above and beyond for our clients sets us apart. Thank you for your lovely words and for allowing Stannah Canada to earn your trust.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stannah

Stannah is recognized around the world as the company that brings freedom, independence and a strong sense of safety back to anyone who has difficulty overcoming the challenges posed by the stairs in their home. Indoors and outdoors, around the world there are more Stannah stairlifts in place than any other brand.

Ever since Stannah was established as a family-owned company almost 150 years ago, we have been committed to quality craftsmanship. Safety, reliability, and value are the tools of our trade, while you, our customer, are our primary focus. We want you to understand and enjoy freedom, independence and the inescapable feeling of pride that comes from being the master of your home.

CATEGORIES
Elevators, Lifts & Ramps Installation & Service
PRODUCTS
Stairlifts, Stair Lifts, Chairlifts, Chair Lifts, Stairglides, Stair Glides, Stair Chair
SERVICES
Sales, Service, Installation of Stannah Stairlifts
BRANDS
Stannah
STYLES
Straight, Curved, Outdoor
WEBSITE
https://www.stannah.ca/
YEAR ESTABLISHED
1867
MEMBERSHIPS
CARP Approved, CAOT, BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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