Stannah

Elevators, Lifts & Ramps Installation & Service
Markham ON L3R 5L9
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98%

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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Stannah

Average customer rating:
10 10 (71 reviews)

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irishii68 in Mississauga
irishii68 in Mississauga
2 reviews Mississauga, ON
10/10

New Stair lift

From the beginning this company was great! No pressure sales, no relentless follow up ( unlike the competition)....a pleasure to work with. Matthew (the sales person) was awesome from the beginning. The installation crew were fantastic! Real pleasure to work with.

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Company Response

Thank you for giving our team your trust and for sharing your experience. Enjoy the new Stannah stairlift!

Private User
Private User
Private User reviews Toronto, ON
10/10

Stairlift

The stair lift works excellent it will be a big help for my elderly mother thank you again

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Company Response

You are very welcome. We're pleased to hear that your mother's new Stannah is serving her well.

Private User
Private User
0 reviews Milton, ON
10/10

Stair lift

Did research and found Stannah with very high ratings. Big attraction was NO HIGH PRESSURE SALES AND GREAT SERVICE REVIEWS. Made a call and 2 days later Mathew came and provided a quote. We accepted and 5 days later Joe installed it in under 3 hrs. GO WITH THESE GUYS. YOU WON'T BE SORRY.

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Company Response

Thank you Ernie for your positive feedback and honest description of your customer experience. We are honoured to have earned your trust.

Mike from Toronto
Mike from Toronto
1 review Toronto, ON
10/10

Stair lift

The product was as described, the price was as described (no"extras") the installation was when they said it would be and it was done promptly and done with great care. What more could you ask for?

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Company Response

Thank you for taking the time to share your experience with Stannah Mike. We're glad that we provided you with a Stannah stairlift that met all of your expectations. Enjoy.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Stannah Stair Lift

We had 2 stair lifts installed in our 2 story home, a curved one between the main floor and upstairs, and a straight one between the main floor and basement. Matt came to do the assessment and quote. He fully explained the product and answered all of our questions. We ordered the stair lifts and the measurements were taken. All the timing for delivery and installation was explained and all done within what was committed to. The installers came and did the work in the time explained. All were very courteous and friendly. Everyone who came to the house wore masks due to the covid situation and cleaned up the work areas before leaving, removing all the packaging. The stair lifts work great and appear to be very high quality. We are very pleased with them, and our experience when dealing with Stannah, so would highly recommend them to anyone who is seeking a stair lift.

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Company Response

Your safety is our priority! That includes our Stannah stairlift as well as the Covid-19 protocols we have in place for a safe home assessment and installation. Thank you for the review and enjoy your new Stannah.

Private User
Private User
0 reviews Richmond Hill, ON
10/10

Only one regret...

Six years ago my dad fell and broke his hip. After his surgery he hasn’t been able to walk without assistance and climbing up the stairs to get to his bedroom has been extremely difficult.
He refused to get a stairlift as he saw it as a symbol of defeat and he didn’t want to spend all that money on one....lol. However, we got to the point where we were literally lifting him up the stairs and it was impossible to do it anymore. So, there was no choice...we needed a stairlift.
I did a ton of research before I decided on a Stannah. I “test drove” a few different brands, read reviews, etc. and concluded that Stannah was the stairlift I wanted.
Matthew took his time to explain every detail of the lift and answered all my questions. When installation day arrived, David and Ben arrived on time. They were professional and very polite. They cleaned up and didn’t leave any mess behind. I was impressed.
When my dad got on and made his way downstairs after one month of being stuck upstairs, he was very happy. He loves his stairlift! We’ve had it for a couple of days now and he’s been up and down at least three times a day now!
I’m extremely happy that I chose Stannah and I highly recommend Stannah to anyone that is looking to get a stairlift.
The only regret I have is that we didn’t get it sooner.

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Company Response

Thank you for sharing your personal story, one with a happy ending for your father! We are thrilled to hear that your dad has regained his independence with his new Stannah stairlift. All the best from our entire team.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stannah custom built electric curved chairlift

Stannah is an excellent company.
Their chairlift is truly excellent, fitting my circular staircase perfectly.
It works without a hitch.
Their secretary Lori at the showroom is very courteous and helpful, answering all my questions in a most competent fashion.
Their sales specialist Matthew, who came to my house making the detailed measurements, is most professional and gave me very good advice.
The three technicians who came to my house to install the lift did a wonderful job. I feel compelled to give this company a perfect score!

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Company Response

Outstanding! We appreciate you taking the time to provide feedback. Enjoy your Stannah!

Private User
Private User
Private User reviews Whitby, ON
10/10

Stair lift

Matthew our sales consultant was very knowledgeable and helpful. From our research Stannah has the best warranty. Timely product delivery and well trained, friendly installers.
We are pleased with the product quality and Feel confident in the service promised.
We would not hesitate to recommend Stannah.

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Company Response

Thank you for sharing your experience with our Stannah team. We appreciate your recommendation and kind words.

Private User
Private User
0 reviews Whitchurch Stouffville, ON
10/10

Stairlifber

This seems to be an excellent product and the installer was great. We're very satisfied with our purchase.

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Company Response

Congratulations on your new Stannah stairlift. We appreciate you taking the time to share your experience with the Stannah team. Stay well.

Private User
Private User
0 reviews Oakville, ON
10/10

Purchase and installation of 2 Stairlifts

Excellent installation Everything went to plan. The installers Ben, Joe and David all knew what they were doing and were courteous and made no mess. Whole procedure made easy by Matthew’s attention to detail In understanding our needs. At no time did we feel any sales or other pressure.

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Company Response

Your customer journey and experience is exactly what we aim for at Stannah. Thank you for taking the time to share your review. We wish you the best.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stannah

Stannah is recognized around the world as the company that brings freedom, independence and a strong sense of safety back to anyone who has difficulty overcoming the challenges posed by the stairs in their home. Indoors and outdoors, around the world there are more Stannah stairlifts in place than any other brand.

Ever since Stannah was established as a family-owned company almost 150 years ago, we have been committed to quality craftsmanship. Safety, reliability, and value are the tools of our trade, while you, our customer, are our primary focus. We want you to understand and enjoy freedom, independence and the inescapable feeling of pride that comes from being the master of your home.

CATEGORIES
Elevators, Lifts & Ramps Installation & Service
PRODUCTS
Stairlifts, Stair Lifts, Chairlifts, Chair Lifts, Stairglides, Stair Glides
SERVICES
Sales, Service, Installation of Stannah Stairlifts
BRANDS
Stannah
WEBSITE
https://www.stannah.ca/
MEMBERSHIPS
CARP Approved, CAOT, BBB A+
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.