J and J Moving Company

Moving & Storage
Toronto ON M2M 2M2
Write a Review
Write a Review

HomeStars  >  Moving & Storage in Toronto  >   J and J Moving Company  >  Very customer centric and friendly
Ali in Toronto
Ali in Toronto
15 reviews Toronto, ON

Very customer centric and friendly

John is a consummate professional and very friendly and considerate of his customers and staff. Upon receipt of my request, he visited my original house to scope out the extent of the pending job, before he made any recommendations on the amount of staff and cost required. He came back with a reasonable fixed fee and explained clearly the services he would offer and how he would bring a 5-man crew with two trucks for our larger move. Then, he communicated regularly several times over the weeks prior to the move, to make sure all was good, responding quick to my queries too.
The day of the move, like clockwork, a few of his staff arrived early, and we were off to the races. John knows well how stressful a move can be for the homeowners, and was great at complimenting how we had done a good job with packing and preparing throughout the day as the team picked up and moved stuff around. Mid-day, we were ready to move the trucks to the new house, and off we went. Unloading the trucks was quicker than loading them, and the team were very kind to ask us locations in cases where we had forgotten to label boxes and items. They were also very careful with fragile items and a couple of kids' beds that could not be disassembled for the move, manoeuvring them perfectly up the steps to the right bedrooms. At the end of the day, we were tired - far less than the hard J&J team that did the hard work - but very satisfied with the job done.
It was my first time moving after 17 years, and I'm not looking forward to doing it again, but if I have to, hope John's company is around to help again. Very strong recommendation from my family and I.

Approximate cost of services:
Was this review helpful?
Company Response

Thank you ,ALLIE, that is amazing, great review, call us Anytime