Sewer Squad Plumbing Co

Sewer Squad did an excellent job relining my cracked clay sewer pipe. Phil immediately responded to my request by setting up an appointment for the next day. Amy in the office communicated efficiently all the details of who would be coming and when to expect them and confirmed all the appointments via email/text. Travis came out and ran a camera through the sewer line to show me all the cracks (Sewer Squad were the only ones to do this of three companies who gave me quotes) and explained how it could be repaired. He educated me on all my options and kindly answered all my questions. The estimate he gave me was more reasonable than other estimates I had received, and he was more knowledgable about the best options. Sewer Squad is one of only a few companies who reline clay sewer pipes — other companies don't have the capability of relining, so they will try to get you to do more extensive/expensive work (Toronto City Water suggested that a relining would be the best way to repair my line). Matthew and his crew came the next day to measure the pipe, then the following day they came and installed the liner. The installation took only a couple hours. Everything was communicated well, done properly and quickly and all appointments were kept on time. I am very pleased with Sewer Squad's service. I highly recommend them.

Mike arrived on time, looked at job, made recommendations, gave a quote and got on with the job. Couldn’t ask for a better experience. He was polite , and cleaned up after he was done. I would recommend Sewer Squad to my friends. This is the second job we have had them do for us. Thanks Mike

I had a nasty clogged pipe. The service we received was quick, effective and at a good price. The repair person was friendly, knowledgeable and fast. Overall an excellent experience. We would use them again!

Curtis was excellent very knowledgable arrived on time and even gave advice for an unrelated issue.. Would recommend them without hesitation.. Their help desk was also on the ball and and accurate on time if day the service would start.

I discovered SEWER SQUAD a few years ago after desperately seeking emergency help during the first big winter storm of the season. The snow fell almost 3 feet that night. I called the usual big companies and after the 8th call turning me down I had to explain to our tenant that she could not shower in the morning for a job interview because no one could come till the following day. Boy was she upset! I was about to give up until I accidentally came upon SEWER SQUAD online. The dispatcher sent a Tech within the hour providing real time updates of arrival, letting me know exactly who was coming (which was a great personal touch!) and the problem was resolved with a smile and left in spotless condition.
The Technician set the table before we began, outlining the 5 Star service, competence, respect for the property and happiness to help!
I've been in the property management business for over 30+ Years and I rarely come across this level of service in any trade, PERIOD. Competent, timely, cheerful and cost effective. The Squad came through when I was desperate, drove through a Blizzard and put my interests above all else.
Very few friends would do the same.
I recently put them to the test again this past December, referring them to perform 2 major floor drain repairs, lead pipe replacement for (my father and a client),a stubborn toilet to close a real estate transaction all within 1 week.
Everything was done to perfection, professionally, courteous and spotless
just like the first call when the streets were abandoned and covered with snow.
If you wish to treat yourself, give the Squad a call for help and experience a kind of white glove service rarely seen in any industry.

Parker
GTA

Wow, amazing service! I contacted Sewre squad for a camera scope of my main drains. I will be doing my front landscaping this summer and I wanted to be sure that I will not need to dig it all up in the future if my drain failed.
When I first contacted Sewer Squad my call was answered by a very polite receptionist. I was very surprised by the fantastic price I was quoted. What surprised me most was how detailed oriented they were with there schedualing. I got a confirmation email and text message reminding me about the appointment and a call 20 min before the technician showed up.
When Travis (the technician) showed up he was very professional and polite. He went over the potential issues with my drains but ultimately he said that they are in good condition. It was wonderful to have someone who didn't try to scare me into a costly repair! He also gave some fantastic options in the future. In the end, I feel confident that I do my landscape work this year and in the future, I will have the Sewer Squad reline my drain so i don't have to worry for the next 30 years...

We had 2 other companies who tried to solve this problem and neither could unblock the drain. Josh came and immediately told us what he was going to do, gave us a quote and continued to fix the problem. Problem solved! Josh was very professional and we would highly recommend him.

I wanted a sewer line inspection ( preventative ) as my neighbors basement had flooded due to a sewer line clog with thousand of dollars in damage to his basement flooring etc.
Travis and Mitch showed right on time and went to work, 20 mins later they informed me they had checked my line right out to the City sewer and it was fine / no clogs or concerns !

This was first dealing with Sewer Squad and would definitely call them
again. Many Thanks !

The reviews are accurate. I called at 8:00 am and spoke with Amy. Got all of the information (pricing and details about the service, had the tech (Travis) here by 10:00 am, and done by 11:00 am. I received a conformation of the appointment, including a picture of the tech who would be performing the work. When the work was completed, my invoice was the same amount as was quoted. I will use, and recommend, them in the future.

Erik and Travis were very professional. Work was done in a timely matter. Work process was explained and followed through on. Fast response to work order placed at head office and dispatched same day.