I discovered SEWER SQUAD a few years ago after desperately seeking emergency help during the first big winter storm of the season. The snow fell almost 3 feet that night. I called the usual big companies and after the 8th call turning me down I had to explain to our tenant that she could not shower in the morning for a job interview because no one could come till the following day. Boy was she upset! I was about to give up until I accidentally came upon SEWER SQUAD online. The dispatcher sent a Tech within the hour providing real time updates of arrival, letting me know exactly who was coming (which was a great personal touch!) and the problem was resolved with a smile and left in spotless condition.
The Technician set the table before we began, outlining the 5 Star service, competence, respect for the property and happiness to help!
I've been in the property management business for over 30+ Years and I rarely come across this level of service in any trade, PERIOD. Competent, timely, cheerful and cost effective. The Squad came through when I was desperate, drove through a Blizzard and put my interests above all else.
Very few friends would do the same.
I recently put them to the test again this past December, referring them to perform 2 major floor drain repairs, lead pipe replacement for (my father and a client),a stubborn toilet to close a real estate transaction all within 1 week.
Everything was done to perfection, professionally, courteous and spotless
just like the first call when the streets were abandoned and covered with snow.
If you wish to treat yourself, give the Squad a call for help and experience a kind of white glove service rarely seen in any industry.