We needed our kitchen drain unclogged, and ultimately needed a full flush. Took a couple of visits and there was a little lack of communication when the workman wasn't able to come at the scheduled time, but they were ultimately good about ensuring the problem was dealt with as soon as possible. It was a little perturbing that the first technician suggested we needed to replace a part that ultimately only had to be tightened. When the second technician came to do the flushing and part replacement, I suggested the possibility that it just needed to be tightened, he tightened it and removed the price of the new part from the bill. I wonder if the first guy who came out was rather junior. After the visit, I had a question about restarting my kitchen water filtration system, and I got a very quick reply from them, which was appreciated.
- Approximate cost of services:
- $2,000.00
- Company Response
Thank you for sharing your experience with us! We appreciate your 8-star rating, and we hope that you'll give us another opportunity to show you the 10-star experience we are capable of providing. We apologize for the error with the part replacement and will definitely touch base with the first technician who came out to you to improve for the future. Your feedback is very valuable and we will definitely use it for improvement. Feel free to reach out to us anytime 😊
- Drain King Plumbers