Drain King Plumbers

Plumbing
Toronto ON M3K 1C2
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Drain King Plumbers
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94%

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Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Drain King Plumbers

Average customer rating:
9.6 10 (138 reviews)

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Ricardo
Ricardo
1 review Brampton, ON
10/10

Great service, on time, polite

Our toilet would not stop running and the plastic valve was broken. They were very polite, on time. Installed a new toilet we had purchased and replaced the valve. Even fixed a problem the builder had left.

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Company Response

Hi Ricardo,

Thank you for taking the time to review our company. We are so happy to hear that you had such a positive experience and that you received top quality service from us here at Drain King! Please refer us to anyone you know who can benefit from our services. We are here for you any time!

- Drain King

Trev
Trev
1 review Toronto, ON
10/10

Outside faucet replacement

Just had a great experience with Samad from Drain King Plumbers. Replaced our leaking outdoor faucet super fast. Was very professional, polite and respectful when coming in the house. ( mask worn, boot covers ). Explained everything in detail before proceeding and made recommendations based on our needs. We will be using them again if needed and for sure recommending to friends and family.

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Company Response

Hi Trev,

Thank you for reviewing our services! We are happy to hear that you had a great experience with Samad and Drain King as a whole. We do our best to provide top quality service to our customers. Please feel free to call back any time, we are here for you!

- Drain King

Private User
Private User
Private User reviews Vaughan, ON
10/10

Toilet installation (2 toilets)

The work was done to my satisfaction at the time and cost we agreed on. It wasn't a straightforward installation and Tyler had to do a couple of small repairs before. He explained exactly what he was doing and I'm very happy with the work he did.

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Company Response

Hi,

Thank you for your review! We are glad to hear the work was done to your satisfaction. Tyler will be credited for a job well done! Please feel free to call back any time, we are here for you.

- Drain King

scottktsang in Toronto
scottktsang in Toronto
0 reviews Toronto, ON
4/10

Shower faucet - low water pressure -site visit

Tyler showed up on time and was very polite. The hot water shower pressure was low. I mentioned to him that I had replaced the cartridge but it didn't resolve the problem. He mentioned that the entire faucet needed to be replaced at $1300. I paid for the trip charge and considered my options.

While speaking to my brother-in-law regarding contractors, he mentioned that it might be the balance pressure valve behind the cartridge as suggested by YouTube. Sure enough that was the fix and the cost of the part was $30.

I am disappointed that this was not suggested or investigated by the hired professional. I paid trip charge with no results and ended fixing this myself.

Drain King Plumbers has not responded and has not offered any adjustment to the visit.

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Company Response

Hi Scott, We appreciate you voicing your concerns so we can clear things up!

Your technician would have originally recommended to replace the cartridge. After you mentioned that you had already replaced the cartridge and that you didn't think it would help he suggested replacing the entire shower faucet. The information provided to us while on site was that a cartridge replacement was already done. After you did more research on the matter you had realized that you did not actually replace the entire cartridge but rather a part of it. Your technician gave you his recommendations based on the information you provided at the time. If he was told while onsite that only part of the cartridge was replaced he would have made the cartridge replacement first priority.

We also would like to mention that we indeed did respond to your concerns promptly via email and did not get a response! We encourage you to call us at 416-661-5464 and ask for the service manager.

We thank you for the opportunity and hope you understand that we do have your best interest in mind!

- Drain King Team

Joanna
Joanna
9 reviews Richmond Hill, ON
9/10

Toilet Leak, Kitchen Sink Water Pressure, Shut off Valves

Have used their services 2x this month and have been very happy - they have been very quick at responding to my request and sending a technician over - next day.
The technicians were able to identify the problem quickly and provided several options to complete the job. All were professional and kind and willing to provide answers to all my questions.
Thank you!

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Company Response

Hi Joanna,

Thank you for reviewing our services! We are happy to hear that you are satisfied with our work and you received top quality service from us. Please feel free to call back any time, we are here for you!

- Drain King

Michael from Oshawa
Michael from Oshawa
7 reviews Oshawa, ON
10/10

Replace outside hose valve

We needed to have the outside hose valve replaced as it was rusted on when we moved in and the existing hose leaked. Tyler came out and explained everything that he would be doing. He also let me know what the cost would be up front and told me what was required to keep the line working optimally forever.

Tyler was friendly and very personable and worked in the scorching heat to get our outside water working. My wife is thrilled that she can easily water her gardens now!

Thanks Drain King, and Tyler!

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Company Response

Hi Michael,

Thank you for your review! We are so pleased to hear about the wonderful experience you've had working with Drain King and Tyler. It was our pleasure to be of service to you, please call us back at any time.

- Drain King

Private User
Private User
Private User reviews Whitby, ON
10/10

Repair water line in backyard

On May 21, 2021, forwarded the job request to HomeSatrs to repair the water line. DrainKing Plumbers office responded right a way to send the plumber in 2 hours to provide the reasonable estimate. Plumber Samad showed up in 2 hours, check the job site, provided the estimate and finish the job quickly, no waste of time. Samad was polite, knowledgeable and did a excellent job. I recommend highly DrainKing Plumbers and the plumber Samad for their excellent service.

Shashi Bedi

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Company Response

Thank you for your review Shashi!

Samad will surely be credited for his great work. We are happy the job went well and are here for you any time you need us.

- Drain King Plumbers

Sonia in North york
Sonia in North york
1 review Toronto, ON
10/10

kitchen sink drain leak/drain clog/tub drain leak

Drain King was referred to me by a trusted friend, but I also looked them up on HomeStars to find that they ranked high in customer service. I reached out to them for help addressing three different issues which unfolded unexpectedly at three different locations...! I dealt with ***three*** different individuals from Drain King, however, the experience with each was the same; exceptional. Tyler was professional and kind enough to forward before and after pics as I could not attend in person during the repair. He provided me with an estimate before commencing the work, and installed a new drainage for the kitchen sink. John was also professional and helped unclog a drain leaving no trace of debris after having to remove a toilet in order to use a snake. And, hats off to ***Jason*** who ultimately did not shy away from working in a cramped space above head to thoroughly investigate and successfully repair a leak coming from a tub drain. Thank you so much!!! Each of these jobs were repaired timely and at reasonable prices. A big thank you also to Alice in the Office for her warm reception with each of my calls! Good job Drain King... you definitely live up to your name ;) :)

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Company Response

Hi Sonia,

Thank you for your review! We love hearing what you have to say about our company and will give credit where credit is due! It was our pleasure servicing you.
We are here for you any time!

- Drain King Plumbers

Ben Stiavnicky from Newmarket
Ben Stiavnicky from Newmarket
3 reviews Toronto, ON
10/10

Reoccurring plugged kitchen sinks

I called and Drain King came the next morning assessing the situation thoroughly explained it to my wife and I and went to work. Cleaned and flushed out the debris and blockage in the pipes completely. Very happy with service and work provided.

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Company Response

Hi Ben,

Thank you for reviewing our services! We are happy to hear that everything went well and you received top quality service from us. Please feel free to call back any time, we are here for you!

- Drain King

Andrea
Andrea
1 review Toronto, ON
10/10

Kitchen sink

We're very happy with this company. Very quick, professional and most importantly everything works now. A sink in our rental unit wasn't working and in less than a day everything is up and running again. This is the third time we have used them and it is always the same experience: excellent. Tyler called us to explain what needed to be done and his approach, we agreed and in no time he was calling us back with the good news. Everything was working, he took pictures (attached) and sent us the invoice. Done! Peace of mind, priceless.
Thank you so much, we will be recommending you to friends and family. Keep it up!

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Company Response

Hi Andrea,

Thank you so much for your review! We make sure to provide top notch professional service at an affordable rate. Rest assured Tyler will be credited for his outstanding work!

- Drain King Plumbers

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain King Plumbers

At Drain King Plumbers, every customers needs are important. Our promise is to focus on your satisfaction and provide you with the solution that best fits your needs.

Drain King Plumbers -

Some of our Services include: Plumbing Repairs and Drain Service, Water Service Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains/Sewers, High Pressure Water Jetting/Power Flushing, Trenchless Technology, Water Purification, Backwater Valve and Sump Pump, Waterproofing & Storm Drainage
We service locations near you:
Toronto, North York, Scarborough, Etobicoke, Brampton, Mississauga, York Region, & Durham Region

Drain King Plumbers gets the job done right, the first time. Always on-time, we work quickly and efficiently to make the experience as painless as possible. You can always count of us 24/7! You never have to clean up after a Drain King Technician, we will leave the work area as clean, or cleaner!

Call the go-to plumbing experts at Drain King Now! 416-661-KING(5464)

Same Price, Any Time, Any Day: No suprises or unexpected bills. Our flat rate pricing means no additional charges on evenings, weekends, and holidays.

At Drain King Plumbers, we believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

Drain King Plumbers are experts at:
* Basement Flood Prevention
* Sewer Back-up/Flooded Basement
* Backwater Valve Installation
* Sump Pump and Sewage Pumps
Drain & Sewer Specialists:
* Drain Camera Inspection
* Drain Snaking
* Drain Cleaning
* Hydro-flushing/scrubbing/Jetting (high pressure water drain cleaning clears blockages and restores your pipe to near new condition)
* No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto or Greater Toronto Area? Call us at 416-661-KING(5464). Trust the plumbing and drain company people rely on. Call Drain King Plumbers! your satisfaction is always guaranteed!
PLUMBING & DRAIN SERVICES
* Emergency Services: In a home plumbing emergency, you can count on Drain King Plumbers. With one simple phone call, you can significantly reduce stress and property damage that a sudden plumbing or drain issue can cause.
* Trenchless Pipe Repair: Call us before you decide to tear up your basement or landscaping! Our Trenchless methods could save you tens of thousands of dollars! We use quick, easy, reliable and permanent trenchless repair methods.
* Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners. Not to worry, Drain King Plumbers is right around the corner!
* Water Heater Replace/Repair: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines.
* Water Softeners & Filters: With whole-house or under counter water softening/filtration equipment installed by Drain King, you know your water is safe.
* Sump Pump & Battery Backup Systems: A sump pump keeps your basement dry and mold free, but occasionally it can malfunction or become overwhelmed. Get a battery backup for peace of mind in the next heavy rainstorm.
* Clogged Toilet Repair: Does your toilet clog or overflow? Be sure to fix the clog before it becomes a serious problem that can cause water damage and mold.
* Clogged Shower Repair: Is your shower slow draining? Have no fear! Drain King is here!
* Clogged Drain Repair: Clogged drains rarely get better on their own. Dont wait until is becomes a bigger issue! Call Now! 416-661-KING(5464)
* Frozen Pipe/Drain Repair: Is water gushing out of your ceiling or wall? It could be a burst pipe! Call us right away - to make the problem go away!
Drain King Plumbers - where every customer gets the Royal Treatment!
416-661-KING(5464)
www.drainkingplumbers.ca
info@drainkingplumbers.ca

CATEGORIES
Plumbing, Drain Services, and Drainage Contractors
SERVICES
Plumbing & Drain Services, Repair & Installation, and Drainage Contractors
BRANDS
At Drain King Plumbers, we pride ourselves in providing top-notch customer service. Customer satisfaction is our main focus. Rest assured, at Drain King you will always receive the royal treatment!
SPECIALITIES
Providing a long lasting, affordable, and memorable plumbing repair experience!
WEBSITE
http://www.drainkingplumbers.ca
NUMBER OF EMPLOYEES
15
RETURN POLICY
At Drain King Plumbers, your satisfaction is always guaranteed!
PAYMENT METHOD
Credit, Debit, Cash, Cheque, E-Transfer, Apple Pay
LICENSES
Licensed Sump Pump Installer, Licensed Back-Water Valve Installer. All required licenses.
MEMBERSHIPS
Memberships Available
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is too little for Drain King Plumbers! Big or Small, we do it all!
BONDED
Yes
PROJECT RATE
Free Estimates! We will dispatch a friendly and trained technician and provide a written estimate!
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Drain King Plumbers will always provide a written guarantee stated on the invoice!
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