City Home Comfort

Heating & Air Conditioning
Toronto ON M5V 1V1
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

91%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for City Home Comfort

Average customer rating:
9.3 10 (204 reviews)

Sort by

James in Toronto
James in Toronto
1 review Toronto, ON
10/10

Central A/C maintenance and check up

I posted on Homestars looking for a reputable company to come and have a look at our A/C since it would be the first time we'd use it. No more than 3 minutes after posting the ad, I received a call from Chris. he was friendly, and was able to schedule me in that same afternoon. The technician called me that afternoon to confirm our appointment, and he arrived right on time. The tech (Grazian - I'm sure my spelling is off) was very friendly, respectful and knowledgeable. He explained what he was doing, what needed to be done, and the price. We agreed and he got to work, again giving me a kind of play by play on the work he was doing. He finished the job, and the A/C is up and running! I would highly recommend City Home Comfort any day of the week! Thanks for the help! James

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you James for the kind review. Enjoy your summer keeping cool!

Michelle
Michelle
1 review Toronto, ON
9/10

Heat pump maintenance

I requested an appointment for maintenance on my heat pump since it hadn't been serviced in over 7 years. The technician was on time, professional and honest, answered my questions and provided me with recommendations to extend the life of my heat pump. Scheduling the appointment was quick and easy. The staff answered all of my questions and sent me a copy of their standard maintenance checklist prior to booking.

Approximate cost of services:
$130.00
Was this review helpful?
Company Response

Hi Michelle. Thank you for the kind review. Glad our team met your expectations.

Mike in Toronto
Mike in Toronto
3 reviews Toronto, ON
10/10

Great experience

Steve was very helpful and patient in the process of agreeing the equipment, and I spoke with several possible vendors. The crew that installed was very courteous, clean and professional.

Approximate cost of services:
$3,600.00
Was this review helpful?
Company Response

Thanks for the review Mike. Glad that are team met your expectations,

Yohan in Toronto
Yohan in Toronto
1 review Toronto, ON
9/10

New AC install

Had a great experience with this company getting a new 1.5 ton Trane AC installed this spring. Steve from Sales was clear, transparent and competitive with pricing, and Terry (installer) was super diligent, courteous and thoughtful when doing the install in our space. I'd recommend this Company and would use them again for other HVAC-related appliances.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thanks Yohan, we are happy to make your experience am enjoyable. Have a great summer staying cool with Trane!

Andre in Old Toronto
Andre in Old Toronto
1 review Toronto, ON
10/10

New Furnace

Steve blew the competition out of the water. His presentation made buying a furnace a fun experience! Super smart guy, professional and a pleasure to do business with. Answered any questions we had via email in minutes, my wife and I were very impressed to say the least. We’re also happy with the new very quiet Trane furnace.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

Thanks Andre! Glad we could make your experience enjoyable.

Casey in Toronto
Casey in Toronto
1 review Toronto, ON
10/10

Furnace Installation

CHC was professional and delivered a quality furnace installation on time and budget, with offers. Steve from Sales was knowledgeable and followed up promptly. It was a difficult install, but Umar was professional and did a thorough job with the install.
I would highly recommend CHC!

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are happy to hear your satisfaction with our service. See you next year for your annual service.

DSit in Old Toronto
DSit in Old Toronto
1 review Toronto, ON
10/10

Professional, Trustworthy & Great Customer Service!

I was in the market for a new AC, furnace and tankless water heater. I obtained several quotes and after Steve took the time to explain City Home Comfort's packages, warranty, installation & service history, it was a no brainer to go with City Home Comfort. The install of my new Trane AC/Furnace and Rinnai tankless water heater was completed on time, professionally, and beyond my expectations. Chris and his install team were top notch and took the time to answer all my questions. I would not hesitate at all to recommend City Home Comfort.

Approximate cost of services:
$9,800.00
Was this review helpful?
Company Response

Thank you so much for your kind review. We really appreciate you taking the time to share your experience you had with City Home Comfort!

PDonohue in Scarborough
PDonohue in Scarborough
1 review Toronto, ON
10/10

Furnace Replacement

My furnace stopped working in what should be spring. However the weather did not match the season.
I contacted City Home Comfort at the suggestion of a friend. And I was NOT disappointed. They came out the next day and provided a quote. The installation was seamless. I am completely satisfied with the service installation and function of the new furnace. I am thankful I went with them.

Approximate cost of services:
$5,000.00
Was this review helpful?
Company Response

We appreciate the kind words! We're looking forward to more years of servicing your Furnace for the annual check and inspection.

coolster in Toronto
coolster in Toronto
1 review Toronto, ON
10/10

New HVAC System by CHC

Extremely happy with the timeliness and professionalism of the team at CHC. Terry even came back to help me with an unrelated humidifier at no charge. Appreciate the personal service, especially compared to the bigger companies out there. Brand new Trane furnace/ air and tankless water heater...very neat and clean installation! My neighbor is using them next week for the same system. Great job guys!!

Approximate cost of services:
$12,000.00
Was this review helpful?
Company Response

We are glad that you're satisfied with our service. We're looking forward to see you again next year for the annual maintenance and inspection.

Roy in Old Toronto
Roy in Old Toronto
1 review Toronto, ON
10/10

Furance and air conditioning

Needed a new furnace called and spoke to Steve energy consultant who put a package together at a great price , installed by Terry a few days later very professional company staff was excellent Thanks guys for a great job hard to stop a Trane

Approximate cost of services:
$6,600.00
Was this review helpful?
Company Response

We are glad that you're satisfied with our service. We're looking forward to see you again next year for the annual maintenance and inspection.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Home Comfort

City Home Comfort is a family-owned and operated company that has been serving the Greater Toronto Area since 1981. We started the company with the goal of offering the kind of service and support we would want for our own family. These values are at the core of our business and have been handed down from generation to generation.

We are a premier HVAC contractor providing the Greater Toronto Area with the best home-comfort and air-quality products on the market. We provide prompt, courteous installation and service at an excellent value. We feel confident that after a visit to your home or business by one of our experienced technicians, you will be comfortable in choosing City Home Comfort for your next home comfort project. We are not satisfied until you are.

***

We provide service 24-hours a day, 365 days of the year with fully-trained, licensed, and insured technicians for Heating Air Conditioner residential and commercial applications. We service AMANA. CARRIER. LENNOX. YORK
RHEEM, TRANE, COLEMAN, GOODMAN, DAIKIN, KEEPRITE,

***
You, like our customers, will grow to trust and rely on the experience, professional approach, and friendly staff of our family-owned business. Call us today and let us help you with all your home comfort needs. WE ARE HAPPY TO SERVICE, THE BEACHES, CLIFFSIDE, HUNT CLUB, OAKRIDGE, LESLIEVILLE, DANFORTH VILLAGE, RIVERDALE, EAST YORK, CABBAGETOWN, MOORE PARK, YORKVILE, ANNEX, ST.JAMES TOWN, CANARY DISTRICT, KENSINGTON MARKET, LITTLE ITALY, TRINITY BELLWOODS, DUFFERIN GROVE, WALLACDE EMERSON, DOVERCOURT, WYCHWOOD, BLOOR WEST VILLAGE, YORK, CEDARVALE, YORK MILLS, ROSEDALE, BAYVIEW VILLAGE, WILLOW DALE, DON VALLEY VILLAGE, DON MILLS, SCARBOROUGH.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heat Pump, Furnace, Air conditioners, Boilers, Heating, Cooling.
SERVICES
Furnace installations, Air conditioner installations, Heating, FURNACE SERVICE,
BRANDS
Amana, Trane, Lennox, Continental, Rheem, Viessmann, Rinnai, Navien and more!
SPECIALITIES
HEATING INSTALLATIONS, FURNACE INSTALLATIONS, BOILER INSTALLATIONS
WEBSITE
https://cityhomecomfort.ca/
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MasterCard, FinanceIt, Cheque
LICENSES
TSSA, HRAI, ESA
MEMBERSHIPS
HRAI, ABC,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Parts and 10 Years Labour
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.