Osm Construction

Concrete Contractors
Brampton ON L7A 2N7
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Reviews for Osm Construction

Average customer rating:
8.4 10 (14 reviews)

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Bob D.
Bob D.
3 reviews Brampton, ON
2/10

Concrete walkway and driveway curbs

I wanted to like the work as much as I like the guys. There is a lot to like; the price, the way the job started and the hard working crew. The overall outcome is not too bad, not great, but not too bad. Where things go south is with the communication, the finishing and promises not kept. The job started great, on time, a week early in fact. Excavation went alright although they dug too wide a trench for the driveway curbs so when after the curbs were poured there was a 8 inch wide and a foot deep trench that we had to fill. After the framing and the concrete was poured is where the issues are. The day after the pour they arrived early at 7am to remove the framing which was done haphazardly in like half an hour, leaving stakes half broken off still in the ground and so many nails scattered around the property and driveway. Must of picked up about two dozen of them. Then, I didn't hear a thing from them for over two weeks despite reaching out with my concerns multiple times. The main issues were due to the large amount of seepage of concrete under the framing which would affect water drainage along the walkway down the side of the house and was the reason the couldn't even remove the stakes because they were embedded in the underflow of concrete. There was also seepage around the edges in a few spots that made it look messy and unfinished. On the day they were to finally come back to fix all the areas I showed them previously and that I made myself available to be there for, it was getting later in the day and they hadn't shown up. I tried contacting them a few times only to get a call later saying they were running late at another job and would come the next day, a day I wouldn't be able to be there for. They did show the next day with the saw to cut away all the excess concrete and trim around the rough edges. They just so happened to miss a few areas around the edges. They actually cleaned up the harder areas, raked and removed the larger pieces of concrete left on my driveway and the work they did complete looked great. Because of that, when they came to collect final payment and I showed a couple spots they missed, they promised they'd be back the next day to clean it up I believed them. A week later, no show. I contacted them saying it would be the last time and that I had the pavers coming to pave the driveway and I was doing the landscaping and to come within the next two days before that as to not make a mess with concrete dust on the new asphalt and landscaping but again, no show, no contact. I told them I would be writing a review and they said how important word of mouth is. From the beginning I told them I am planning on continuing the walkway to the backyard as well as pouring a large patio next year that they would of got the job for. I really wanted to like these guys but I'll be looking elsewhere.

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Hala in Markham
Hala in Markham
1 review Milton, ON
10/10

Amazing work! Amazing team!

OSM were highly recommended by our neighbors. We decided to hire them for our backyard and we are so glad that we did! They are warm, energetic and a very hardworking team. We are extremely happy with their work and of how they conducted themselves in a professional way.

Great family run business and very cost effective! Also, they are punctual and true to their word - which is very rare for contractors these days.

I would not hesitate to contact them again for future work and I will definitely be recommending them to family and friends!

Thanks OSM!

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Company Response

Thank you for your kind words. It was a pleasure working along side with you. Wishing you the best and we always look forward to working with you for future work

Private User
Private User
Private User reviews Toronto, ON
9/10

Residential Walkway

OSM did a great job on my front walkway/porch pad. They kept the site clean and worked quickly. All the employees were friendly and worked hard. My only complaint is that communication lacked a little bit. I understand that things get busy in the Spring/Summer season, however communication is key in helping the client know what's happening and what the next steps are in the project especially if there is a delay. However, overall I am very satisfied and would hire them again for future projects (which I'm already planning). Thank you Hernani & team.

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Company Response

Thank you for your kind words. It was a pleasure working along side with you. We apologize for any miscommunication that happened and will note this for future projects. Wishing you the best and looking forward to working with you again.

Private User
Private User
Private User reviews Toronto, ON
0/10

Please Read

Very disappointed with OSM. I read lots of really great reviews and its unfortunate that my experience with them was so negative. I hired them to install a concrete pad and new steps for my home along with a new asphalt driveway. I would NOT recommend this company for a number of reasons specified below.
Let’s start with the concrete. They just couldn’t and didn’t get it right. I noticed two concrete panels were sloping towards my house causing a massive area of ponding water right in front of my entrance – not to mention the potential of future water leaks into my basement. OSM did return to chip out and replace one concrete panel adjacent to my front steps but refused to replace the panel next to it, even though I explained that it was also contributing to the ponding water. I am now left with a smaller, yet very noticeable puddle every time it rains. I am not looking forward to seeing what the winter will do to this area. (SEE PHOTO 1)
Then onto the driveway. OSM removed my asphalt driveway and in doing so, they ripped out my curb box cap (the circular water shut off valve located on most driveways) and forgot to replace it before paving the new asphalt. Instead they laid an empty pop can to mark its location. (SEE PHOTO 2) Hernani promised he would return to replace the cap but instead he sent me a text many weeks later saying “yea sorry hard too find”. Leaving me to do the rest..
Finally, the quality of their asphalt was poor to say the least. Its been over a month since the driveway has been installed and I noticed new tire marks wearing into the asphalt on my driveway. In reviewing my camera footage, a car made a three point turn on my driveway and the rotation of its tires caused damage to the asphalt 34 days after it was installed. (SEE PHOTO 3) This should never be the case with asphalt, a material which is meant to be driven on. It took several days to get a hold of Hernani and once I explained him the situation, he was quick to point fingers at the asphalt sub-contractors, saying they must have used low quality asphalt. This is confusing as OSM was the general contractor who retained his own sub to install the driveway and should be managing the project. I have given up trying to call OSM and have them repair the asphalt and have accepted this terrible job.
Do your research, the lowest price is likely an indication you’re going to get very poor quality work. Very disappointed and upset by the end result – would not recommend.

0 of 1 people found this review helpful.
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Company Response

Hello,

Thanks for your time in writing your review. I would like to apologize in the experience you had with us. We take such pride and determination to deliver great results for all our clients. as for your asphalt situation we have unfortunate that this happened, 30year old asphalt can create this problem in heat warning and tires heavily turning. New asphalt 1 month old will 99% do that in heat warnings if your are not careful.

As for your concrete we try our best to guarantee the best outcome, unfortunately sometimes things don't go as planned and doesn't work with everyone. But most importantly is that we do commit too our work with a lot of passion and we did return too try to fix the problem as our word is what we consider to be the most important aspect. We love to work along side with our clients and hear their concerns, unfortunately from recalling we never met and we didn't work along side together, which is very unfortunate.

As it might be late now to reconcile, I want to thank you because we have used your experience to improve and never to let this happen again for our future projects.

Thank you

Bam in Toronto
Bam in Toronto
1 review Toronto, ON
10/10

Best Concrete company in GTA, Peel, Durham, Halton, and all of southern Ontario

Friendly, warm, professional, family run business. They want to make sure you have a good customer experience so you can tell your friends. Follow them on Instagram and see how much they enjoy what they do. Just a bunch of pleasant, hardworking guys trying to make your project a reality. They even put concrete inside my shed for no extra cost. Check out the picture of their concrete pump. No extra cost to get all the way behind my house a lay down a giant 12x24ft concrete pad so I can enjoy the pandemic from my own backyard patio. The competition quoted me for at least double and could not do the backyard patio since they don't want to rent a pump.

These guys do work for the city because their prices are the best and their work is bullet proof. Literally.

Thanks Hernani for hooking me up with the best looking driveway and patio on the whole block.

Cheers,
Lam

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Company Response

Thank you for your kind words. It was a pleasure working along side with you. Wishing you the best

Miqdad K from Brampton
Miqdad K from Brampton
1 review Mississauga, ON
8/10

Concrete Patio and front walkway

I came across OSM on Instagram and contacted Hernani. He came out to take a look at the work that I wanted done and gave me quote. The work was completed within a reasonable time frame. Hernani was very responsive to my requests and made sure that the work was done accordingly. OSM’s crew was very hardworking, respectful, and friendly. The finished work looks good and several people have complimented on the patio and walkway.

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Company Response

It was a pleasure too work with you.

Thank You,
Hernani Oliveira
OSM Construction

Carlos Raul in Burlington
Carlos Raul in Burlington
1 review Burlington, ON
10/10

Good company to work with

They gave us a great quote and showed up on the date accorded, finished the steps right on promised time.
I’m glad I put my add and they gave me the quote

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Company Response

It was a pleasure too work with you.

Thank You,
Hernani Oliveira
OSM Construction

Rita in Toronto
Rita in Toronto
1 review Toronto, ON
10/10

Concrete pad

Great work! Would hire again. Great guys. Came on designated day and job was complete in 3 days. Our backyard is now complete and we can now enjoy the outdoors.

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Company Response

It was a pleasure too work with you.

Thank You,
Hernani Oliveira
OSM Construction

Ray M.
Ray M.
2 reviews Brampton, ON
10/10

Backyard Patio

With Covid-19 restrictions still in place, we hired Hernani and his team at OSM Construction to help us complete our backyard so that we’d have an outdoor space to enjoy this summer. We stumbled upon OSM Construction on Instagram and reached out to Hernani who responded to our inquiries almost immediately. Our backyard posed many challenges especially with it being a townhouse and the only access to the backyard is through the mud room however Hernani was able to work with us and still complete the job at the highest standards. We ultimately decided on having concrete poured and couldn’t be more pleased with the outcome. Hernani and his team at OSM Construction showed up when they said they would and completed the job in a timely manner. Their prices are competitive and their work impeccable. If you’re looking for great work to be done, then this is the company to call.

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Company Response

It was a pleasure too work with you.

Thank You,
Hernani Oliveira
OSM Construction

Rrogde
Rrogde
1 review Toronto, ON
10/10

New concrete garage floor

The crew was excellent. They removed the old concrete efficiently and since it was a rain day, they cleaned up and came back the next day to pour the concrete. The Garage floor looks great.

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Company Response

It was a pleasure to work with you. Great Client

Thank You,
Hernani Oliveira

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Osm Construction

We will provide peace of mind during any season! OSM Construction is reliable for treating the simplest projects and the most challenging one. Our goal is to be the best in what we do and make our customers happy in all situations of the project.

We don't do any other types of services as our company goal is to be professional and the best in one category. Keeping our teams focused on one service creates us to give our clients better quality and service.

Our company is a family owned business growing in the GTA. Being a family business we treat your home projects like our own.

CATEGORIES
Concrete Contractors
SERVICES
Concrete Walk Ways, Concrete Curbs, Concrete Slabs, Concrete Design, Concrete Wall / Foundations, Backyard Concrete Design Finish,
STYLES
Broom Finish Concrete, Aggregate Concrete, Limestone Finish Concrete, Smooth Shine Concrete
WEBSITE
https://osmconstruction.com
YEAR ESTABLISHED
2016
NUMBER OF EMPLOYEES
9
PAYMENT METHOD
Cheque / Cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$2,500 Negotiable
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.