4 years & 10 service calls to get my order right.
The installers were excellent every time, but poor communication at the back end really botched things. Cant say enough good things about the installation team.
- Approximate cost of services:
- $3,000.00
- Company Response
Thank you for taking the time to share your feedback with us Cate. We sincerely apologize for the length of time and the number of visits it took to resolve the issues you experienced. We understand how frustrating this was, and we regret any inconvenience it caused. Please know that we were always committed to resolving the issues and ensuring your satisfaction. We appreciate your patience throughout this process. We are glad to hear that you found our installation team and technicians to always be professional. Your feedback is invaluable to us as we strive to improve our services. We appreciate you speaking with us directly today over the phone to share your feedback in further detail. Thank you for your understanding, and we hope to have the opportunity to serve you better in the future.