Before posting, I advised Maple Leaf but did not hear back. The lack of response is telling: Its final bill for 2 key locks was more than $100 over their price quote which I later found after he’d left. The first attempt was with a different lock which had to be screwed on but could not be aligned and that endeavour had to be abandoned and the lock removed (some of which was pulled off). The hole damage was 3 times more than he said it would be. I was left to do the cover up repair work. Taking other calls did not help the work quality. The owner speaks nicely but the workmanship and lack of complainant response tells the fuller story.
- Approximate cost of services:
- $350.00
- Company Response
We do our best to perform the work at hand at the best possible way. I DID reply to you Email within 10 MINUTES after getting it in order to resolve the issue. If anyone wants proof, I have a screen shot showing my email back to you. You decided to ignore my email back to you, just so you could leave a 0 star review on home stars.
We do not ignore any of our customers!
And never did I take another call while working at your condo, I went to get parts that would fit your door so we can finish the job the right way.
Our customers are at the highest priority, and our response time and prices show it.