Flooring Office

Floor Laying & Refinishing
Toronto ON M2M 4J4
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92%

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Reviews by rating (past 12 months)

Reviews for Flooring Office

Average customer rating:
9.4 10 (20 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Fantastic flooring work

Matthew gave us a good quote and we decided to choose Flooring Office to have our floors replaced. Kaan provided amazing service and he and his crew worked hard and transformed our 2nd floor into what we really wanted. Thank you Kaan for you gere at work and patience with us

Approximate cost of services:
$14,000.00
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Company Response

The most hospitable, caring, and easy to work with clients we have had! We are glad we were able to meet your expectations.

hraza15
hraza15
0 reviews Toronto, ON
10/10

Hardwood flooring, baseboards, door trims and shoe mold installation

Kaan and his team are all pro, exceptional service, the precision and the efficiency on their finishes was excellent, overall a very well job done! Extremely pleased with results!

Approximate cost of services:
$2,400.00
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Company Response

The most hospitable, caring, and easy to work with clients we have had! We are glad we were able to meet your expectations.

Kaylee F in North York
Kaylee F in North York
3 reviews Toronto, ON
10/10

Great service and communication!

Matthew was a pleasure to work with. He was east to reach, and was able to complete the job very quickly and efficiently. His team did a great job and we are super happy with the outcome. I would definitely use them again in the future and recommend them to friends and family!

Approximate cost of services:
$6,500.00
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Company Response

The most hospitable, caring, and easy to work with clients we have had! We are glad we were able to meet your expectations.

Private User
Private User
0 reviews Toronto, ON
10/10

Absolutely incredible company

I hired Mathew and his team to replace carpet on my top floor. I was moving in - in 3 days - so timing was of the essence.

Mathew’s team got it down efficiently And effectively. I couldn’t be happier and would whole heartedly recommend him to anyone.

Approximate cost of services:
$10,000.00
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Company Response

The most hospitable, caring, and easy to work with clients we have had! We are glad we were able to meet your expectations.

Alicia
Alicia
1 review Toronto, ON
10/10

great work

The floors look great! We had a good experience with the guys. Their communication is good, and they truly want to do a good job.

Approximate cost of services:
$8,000.00
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Company Response

The most hospitable, caring, and easy to work with clients we have had! We are glad we were able to meet your expectations.

Anthony
Anthony
1 review Ottawa, ON
10/10

Complete condo flooring

We hired Mathew from the flooring office to replace my moms entire flooring due to water damage. They should up a week earlier that originally agreed on which was great for us. Mathew gave us a fair price and was professional through out the project. Kaan was the installer with his two helpers and they did a great ,fast and perfect job. They didn't stop from morning to night just for lunch . They completed the job in three days ,my mother was so happy with the efficiency, they also upgraded our baseboard to a nicer quality. They even sent and paid for a cleaning lady when the job was completed..we are very happy of our choice to hire flooring office...highly recommend...thanks guys....Anthony

Approximate cost of services:
$10,000.00
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Company Response

The most hospitable, caring, and easy to work with clients we have had! We are glad we were able to meet your expectations.

coach
coach
2 reviews Toronto, ON
1/10

Unprofessional

I hired Flooring Office to finish a small portion (30 sqft) of laminate floor due to tile removal. Their quoted price was high, but they were available on short notice so I booked them.

They came in on time, worked very quickly and efficiently, and cleaned up when they were done. They were very polite and professional when doing the job.

I did not catch it in time but the floor was installed without an underlay required by my condo building. When initially discussing the price, it was agreed that the underlay would be included (I in fact called back to confirm this before booking them). This was disputed after the fact and I was asked to pay 75% of the original price to have it redone properly. The result is that this area of floor jostles around, bounces, and is loud. It's immediately apparent to anyone who enters the unit and walks on the previously existing laminate floor, which was installed properly by more professional installers.

That, along with another issue that was not communicated properly, leads me to not recommend this business. I now need to have my previous floor installer come back and redo their work the way it should have been done.

If you do decide to use them, be sure to have *exactly* what you want done in writing and signed by them, and then if they forget something, I guess don't expect them to make it right.

Like the previous reviewer, I wanted to like these guys and use them for a couple of other places but unfortunately I can't recommend them. I've worked with 10 or so trades in the past 2 years and this is not how you run a business or finish a job.

Approximate cost of services:
$550.00
2 of 3 people found this review helpful.
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Company Response

We have tried contacting you to see what happened. This client insisted we install without a pad, we suggested it would bounce. Upon his petition we worked as we were asked. If you can kindly return my phone call we can definitely address it.

KS in Mississauga
KS in Mississauga
3 reviews Mississauga, ON
8/10

Generally decent work

Mostly good work. I did like the guys from the start.
There were some mistakes, but with the passage of time I am becoming more willing to overlook those, given the bigger issues that I have had with other contractors recently. In comparison to the others, these sins are starting to look smaller.

Review has 2 previous versions
Approximate cost of services:
$1.00
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Company Response

Amazing client!

madfoodlover in Toronto
madfoodlover in Toronto
3 reviews Toronto, ON
8/10

Solid work and good customer service

Flooring Office offers competitive pricing with decent work. We had previously purchased flooring that needed to be installed in two bedrooms and a hallway. Flooring Office did the installation and supplied and installed new baseboards as well. In addition they completely redid our staircase. What a magnificent difference! They did a great job staining and making the stairs seamlessly integrate with our new floor colour. Although they are young, Kaan aims to please and is fantastic at following up with any fixes or corrections that need to be done.

Review has 2 previous versions
Approximate cost of services:
$8,500.00
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Company Response

The most hospitable, caring and easy to work with client we have had! We are glad we were able to meet your expectations.

Dave in Milton
Dave in Milton
1 review Milton, ON
10/10

Staircase and luxury vinyl planks install in 4 bedrooms

Since the beginning I called them I felt that my home was treated as a priority for them. They were very helpful in choosing the flooring as we were indecisive on whether to go with hardwood flooring. They had many options to chose from and they were very patient in the process on our selecting the flooring and spindles required for the job. They matched pricing on vinyl flooring we had seen elsewhere which saved us some money also.
I was not expecting the job to occur so quickly given the pandemic and was pleased it got started so quickly.
My wife and I were more than happy with the work performed and the professionalism displayed. I have already referred my parents to get similar work done as I know they will receive top rate service with quality install. Thanks guys for your input and quality work.

Approximate cost of services:
$9,000.00
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Company Response

Thank you for the great review! We are proud to have guided you into the right direction and given you quality service up to your expectations!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Flooring Office

Flooring Office provides flooring renovation services such as;
- Staircase renovations
- Hardwood Installation
- Vinyl Installation
- Engineered Hardwood Installation
-Laminate Installation

and much more!

These services are offered to both residential customers and large-scale businesses who are located throughout the regions of Toronto, Mississauga, Brampton, and other surrounding areas. Take advantage of our expertise by contacting us at 416-276-8127. The first quote is on us!

Visit us at:
https://www.instagram.com/flooringoffice/

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
HARDWOOD FLOORING ENGINEERED FLOORING VINYL FLOORING LAMINATE FLOORING TILE FLOORING RUGS
SERVICES
Flooring renovation, staircase renovation, Laminate, Hardwood, Vinyl, Engineered, and tile installation.
SPECIALITIES
Flooring renovation, staircase renovation, Laminate, Hardwood, Vinyl, Engineered, and tile installation.
WEBSITE
http://flooringoffice.com/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Cheques, E-transfer, Cash
LICENSES
WSIB, LIABILITY INSURANCE
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Installation Warranty up to 1 year.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.