After a lot of back and forth with what was great communication, I signed a contract in June 2022. I wanted to support this young entrepreneur. He talked a good game and so went with him. I paid the deposit (which was large) for material and to secure pricing and a start July 18, 2022.
He delayed the job a couple of times and then "promised 100%" that he would do by Aug 4th. After another 2-week delay, I became concerned.
After writing questions about the job on the Home Stars message board, he closed the "request for services" as not hired. I have a SIGNED CONTRACT with his confirmed receipt of payment on June 22 2022, how can you say not hired?
As of today... he continues to avoid the job. He does not answer his phone. He does not call back and he still has my money. Very unprofessional and stressful for the homeowner (ME). I asked several times to cancel the project and get my money back. I even offered to pay a reasonable cancellation fee - even though he did no work and I never received any material (which should have been delivered July 4th) - but he refused and only said "re read contract" and nothing more.
I hope this is a major misunderstanding, but right now, I am not happy.
UPDATE: Finally reached out.
- Approximate cost of services: