Green Star Appliances Repair

We had previously diagnosed our problem (the bake element on our oven was broken), and found the replacement part at a supply store. Roman responded very quickly to my HomeStars request. He offered to pick up the replacement part from the supply store for me (to save on shipping), and brought it with him to fix my oven. Unlike other companies, he trusted that we had already diagnosed the problem, and did not demand to come twice (once to diagnose the problem himself and once to fix it). Within 24 h of contacting him, the oven was fixed! Thank you Roman!