We're very sorry you weren't satisfied with the retaining wall. Regarding the timeline in which your job was completed however, there were timing issues concerning weather (rain) and the fact that your backyard was not graded properly by the developer. This caused your backyard to be flooded with water for several days at a time which meant we couldn't move forward with the sod installation and had to wait several days for it to dry up. To mitigate this, we made the decision to pay for a mini loader out of pocket ($436.00 for 1 day rental), to grade the property properly (an additional $400.00 which we agreed to do for free), so we could then move along with your sod installation in which was laid in a day. This was all explained to you during the process of your job. The Big O was not conducive to the level of the retaining wall and we believe you unfortunately misunderstood the purpose of this explanation.
We're glad you're happy with your new sod and if you have any additional concerns or questions feel free to reach out to us.
Thank you so much! We are so happy your new lawn is thriving and you and your family are happy with the results. We enjoyed working with you and look forward to providing you with quality and professional service in the future.
Thank you! It was our pleasure and a delight working with you. We are happy to give you some beautiful new front gardens. Enjoy!
Thank you so much! It was our pleasure working with you. We hope you enjoy your new garden.
Thank you so much! We're so very happy to give you and your wife the backyard you've been envisioning for years! It was a pleasure meeting you and working with you.
Thank you! We're very happy you're satisfied with your new lawn. We enjoyed working with you and hope to work with you again in the future.
Thank you so much Bruno! You and your wife are great people and we very much enjoyed working with you both! Thank you for everything and we hope to work again with you in the future.
Thank you Melanie! It was a pleasure working with you and your husband. We hope to work with you again in the future.
At KC Landscaping & Property Maintenance we provide professional and quality service to make your vision a reality. Whether you're looking to re-sod your lawn, refresh your garden, or regular lawn and garden maintenance, we know that our team of professional, motivated and hardworking staff can accommodate your wants and needs with quality service.