Canadian Roofing Company Ltd.

There's just doing the job, and then there's going above and beyond. Jason and Canadian Roofing excelled at both. It's difficult to make it clear how good Canadian Roofing was without mentioning how bad the company we had originally engaged was.

We have a flat roof on a hundred-year-old semi. We began with an odd but manageable dampness that seemed to just require some decent patching. By the time the previous company was done with us, we had a crisis situation with an extremely bad, fast drip that would obviously require a new roof.

The previous company did the wrong job badly, and then wanted to charge us for a new roof, claiming their warranty was unserviceable because the old roof was in such bad shape. If they had simply done the original job correctly, it wouldn't have been a big deal, even if there'd been problems.

We gave up on them and their worthless "discount" and tried Jason. He was fantastic. The job wasn't cheap, but it was still cheaper than the previous guys would have been.

I originally intended to interview two or three competitors and go with the best, but Jason did such a good job of analyzing the problem and clearly explaining what needed to be done that we decided to just go with him before our first meeting was over. The previous guy had been all airy-fairy with no clear explanation of anything (they'd done some good shingling for us a couple of years previously, so we trusted them more than we should have: we didn't know that shingling is a much easier job than fixing a flat roof.)

Canadian Roofing put the right number of men on the job, with proper resources to support the ongoing work. Because of continuing bad weather and a backlog in demand, they had trouble fitting us in quickly enough, but they did get to the job surprisingly quickly, and had contingency plans in place to cover us in case a particular situation required it (it didn't, because they got done ahead of schedule.)

We would happily hire them again, but are confident we'll never need to!