- Approximate cost of services:
- $1,101.00
- Company Response
Thanks Katie! Glad you are part of the 97 percent of happy customers. Brent Owner
Thanks Katie! Glad you are part of the 97 percent of happy customers. Brent Owner
Friendly movers, super careful and thorough
Thanks Walter,we actually do charge 1 hour travel time from yard to yard like most movers (some movers have this built into a very high hourly rate) Brent Owner
My customer satisfaction rate is 97%, we have several crew's and changes will be made if necessary, Ali's crew did this move,very polite, no damages or insurance claim, look at all the good reviews, this move actually happened August 14th, 2021, this is a private review for a move we did 7 months ago. Sharmin Gandhi sent me an email saying " Thanks for the smooth move yesterday" I have this email for anyone who wants to see it, what happened? Sharmin is from India and said he likes to bargain in his culture, wanted no hst if cash (he said he does this with several companies) he tried to make a cash deal with the movers to move some optional items that I gave him a price for( I understand he wanted to bargain but he had all the terms in writing before we did the move, I had already given him a great discounted rate and could not afford more discounts after the fact) the day after the move after thanking me for a smooth move he asked for the discounts etc or he will do a bad review,the crew was extremely polite and courteous,I said file a complaint with the BBB, do a review after that, I have A plus rating, I am accredited, threats are not the way to handle this,he never contacted the BBB, my record of no complaints with the BBB for over 12 years continues! Brent Owner
Thanks Clayton, it was Ali's crew who did your move, the same crew that did the move from the review above, I know we can't please everyone but 97% of the time is a good track record. Thanks again Brent
Outstanding From Start to Finish
Thanks Alan! My free replacement value insurance covers for a professional repair or replacement if 6 years or newer,my Operations manager trains the crews and works with them this is critical for quality control, he actually gets the credit for the excellent crews, I monitor all the feedback obviously. Thanks again and much appreciated, Brent Owner
The noblest thing people can do is to do The Best they can.
Thanks Paul! Most people don't take the time to do a review when happy, glad you are part of the 97 percent who are happy, see you for your next move in a few months. Brent Owner
Much Appreciated Emerik, based on your review I will charge you more for your next move! Actually my company is volume based,as long as we get busy we can keep our rates low and our company is constantly growing so the rates will remain low relative to other top movers. Thanks! Brent Owner
Thanks Luisa! I am so happy as well that you found my company one month before moving , Thanks again Brent Owner
Second time we've used M and M - they are terrific
Thanks for using my company twice! Much appreciated, sorry not sure who this is. Brent Owner
Thanks Stephen, it was a pleasure, glad the guys got creative with your car roof, see you next time, Brent Owner
We have 2 offices to serve the GTA ( Toronto and Mississauga, 416-440-4301 or 905-965-0212) We were ranked the top mover by the head office of Royal Lepage in 2003 and continue those same principles today! We have an A plus rating with the BBB and they contacted us to become ACCEDITED with them because of our great reputation.